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Canon Ixus 500 - the pictures have a pink/purple shade to them and the bottom of items in the picture seem to have melted and are being drawn to the bottom of the screen.

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  • jennypinkice Sep 26, 2008

    Thank you for such a prompt reply - I have registered the fault with Canon - so I will wait and see what they say!



    Thank you again - Very helpful

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  • 11 Answers

To JennyPinkIce

Bad news & Good News

The BAD news is that it sounds as if your CCD has gone wrong which is the part of the camera that captures the image. The CCD is made by Sony & there is alot of dodgey ones out there that Sony have said sorry about. (type "bad CCD" on a search engine & you should be able to get more info)

The GOOD News is that your model is one of the ones that is listed as eligible for a free replacement of the CCD. You will need to contact Canon & they will advice of what to do. I have sent several cameras of different makes back to the agents for repair & all have been repaired for free. The fault you have first occurred a few years back now so there will probably be a point where the agents will say enough is enough & stop the free repairs.
Hopefully you will be eligible for the free replacement.
Hope this helps

FlashyBits

Posted on Sep 26, 2008

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http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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