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Cant get connection - HP Computers & Internet

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  • cheenut Sep 26, 2008

    think I have solved the problem by deleting my anti virus program but it still wont accept the update on windows xp service pack 3 something about access denied.



    this is om my (hp pavillion ze5700)

  • Francisco Cortes
    Francisco Cortes May 11, 2010

    we need more details.

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Cheenut... thanks for the update but again.. the lack of details make it hard for anyone to assist you.

taking a blind shot this is what you may be looking for:


your error may be caused by a program (possibly your antivirus software) changing the permission's on some registry keys making them unchangeable by (an) administrator account.
check this ms website to see if the problem is the same you're experiencing:

http://support.microsoft.com/kb/949377

Posted on Sep 27, 2008

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What type of destop and how are you trying to get it conected wirelless or by cable. and whart type of router if you have one.

Posted on Sep 26, 2008

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