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I install the print but i cant print - Office Equipment & Supplies

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  • claudiasanto Sep 28, 2008

    if i want to print says i have a error

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Here is what I would try. 

First - Unistall all drivers and software that came with it. then unplug printer and reboot. be sure to also remove the hardware from the device manager. (right click "my computer", then go under properties, then hardware tab, then click device manager)

second - preform a windows update, if it hasn't been done in a while, many times service packs ect. include a new standard driver pack. then reboot...

third - hook up all cabling to the printer while it is turned off..be sure not to use a usb hub, but directly in the back of the PC if at all posible, those hubs are always problamatic. 
then fire that bad boy up, let windows do the driver search for you. it should see the new hardware, and install the drivers, worste case it may ask "preform a windows update to find driver" go ahead and do that it will look into the windows library and find you a driver. 

hopefully that will do the trick..

Posted on Sep 26, 2008

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