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Hello, The following error codes cannot be reset by merely turning off and then on the main power. They require resetting in service mode: E000, E001, E002, E003, E004, E032, E717 1) Start service mode, and select COPIER>FUNCTION>CLEAR>ERR. 2) Press the OK key. 3) Turn off and then on the main power. 2. Error codes other than the above may be reset by turning off and then on the main power. n Detail Code Some error codes offer detail codes, which may be checked in service mode: COPIER>DISPLAY>ERR (3rd block from the right
To enter the service mode:
1) Press the asterisk key ' ' on the control panel. 2) Press '2' and '8' on the keypad at the same time. 3) Press the asterisk key ' ' on the control panel
Hope that helps!
PS If not you have problem in fixing unit, probably the fixing thermistor and need to be replaced.
try to clear in service mode touch Additional funcion key then 2 8 at same time then additional func key again in that order screen should change to service mode then touch copier then function then clear then err then ok then turn off machine using main switch if it wont clear you have a bad fuser