The headphones icon keeps showing on my screen, even if they are not connected and when it does i can not hear anything unless i use the headphones. when i answer the phone cant hear wat is being said.
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How Wireless Headphones Work and How to Connect Them
Wireless headphones are headphones that connect to a device, such as a smartphone, stereo speaker, television, gaming console, computer, or other electronic devices without using a wire or cable. Wireless headphones work by transmitting audio signals through either radio or IR (infrared) signals, depending on the device.
From call centers to fitness centers, wireless headphones are used by millions of people every day for work and play. For example, wireless headphones are popular with gamers, since it frees you to move around without having to worry about a cord. People doing a workout at the gym or in front of their TV in the living room love the freedom of wireless headphones. They are also perfect for people who want to watch late-night television without disturbing others.
Wireless headphones work by connecting, or pairing, with the device you want to use, through a radio or infrared signal. Many devices use Bluetooth technology to make connecting easier for the user. Devices with Bluetooth technology can connect and exchange data over very short distances using radio transmissions.
A product with Bluetooth technology has a tiny computer chip inside that contains the Bluetooth radio, and software that makes connectivity between devices possible. So when Bluetooth-enabled products, such as a cell phone and headphones, are in close proximity to each other, they connect, or pair. This enables you to talk on the phone or listen to music without wires.
Connecting a wireless headphone differs depending on the device you are using, but it's easy once you know how. Here is a list of the most popular devices that people use with wireless headphones and how to connect them.
Connect Wireless Headphones to a TV
First, make sure that your base is plugged in and the headphone batteries are fully charged. Ensure that the headphones and television are in close proximity to one another. Turn the headset on. Go into setting on your TV and turn on Bluetooth. Find the headphones under Bluetooth devices in your TV and you should be able to hear the television.
Connect Wireless Headphones to an xBox 360
The xBox 360 supports two different types of wireless headphones, ones that have Bluetooth capability and ones that do not. The first method explains wireless headphones with Bluetooth capability.
Xbox 360: Headphones with Bluetooth
Plug your wireless headset into the console to install the latest headphone drivers. You will need to be connected to xBox Live in order to do this step.
Make sure that your headset is charged, which can be done by simply plugging it into the unit. If you charge your headset through the console, it will connect automatically most of the time. If they don't connect automatically, turn on your console first and switch the headset so that it is in xBox mode.
Press the power button for two seconds until it flashes green. You should then hear a start-up sound, and when you hear that, press the connect button for two seconds.
After you release that button, press and release the connect button on the console within 20 seconds or the connection will not be made. The green lights will flash three times to let you know the connection was a success.
XBOX 360: Headphones without Bluetooth Capability
Make sure that your headphones are charged, which can be done by plugging them into the USB port of the console.
Turn on the console and the headphones. After they are powered up, push and release the connect button on your console.
Within 20 seconds, press the connect button on your wireless headphones for two seconds. You should now hear sound from your headphones.
Connect Wireless Headphones to the iPhone
Setting up your wireless headphones with Bluetooth technology is easy on the iPhone. Here's how:
Find the "Settings" icon on your iPhone, which is normally on the home screen.
Open and click on the "General" button.
Then, hit the "Bluetooth" button and slide it over to turn the function on.
Your iPhone should find the device once this is enabled and should show the device name on screen. When it does that, you will need to hit the "Pair" button in order for the devices to sync. You may need to enter a four digit password, which is provided with your wireless device.
You will first need to register the headphones to the PS3 through the Bluetooth settings. Here's how:
Go to the XMB home menu and select the "Settings" icon.
From there, select the "Accessory Settings" icon, and from that menu, find the option that says "Manage Bluetooth Devices."
If there is no current Bluetooth device registered on the PS3, there will be an option that says "The Bluetooth device has not been registered. Do you want to register?" You will need to highlight the "Yes" option and click the "X" button on your controller. If the pairing was successful, the device will show up on the screen.
Next, you will see a screen that says "To register (pair), you will need to prepare the Bluetooth device. For information on preparing the device, refer to the instructions supplied with the Bluetooth device."
Click on "Start Scanning" on the screen with your "X" button so that the PS3 can start to scan. Also, you need to make sure your headphones are in pair mode so that the PS3 will recognize the device. If the pairing was successful, it will show you on the screen and you just need to hit the "X" button to continue.
You will then be asked to enter the pass code or security key that was provided with your wireless device. Use the keyboard that is provided on the screen to enter the pass code. Once everything is entered properly, a message tells you that the device has been registered.
Next, go back to the "Accessory Settings" menu to access the "Audio Device Settings" menu. Select the "Input Device" option by clicking "X" on the controller. When the new menu opens, look for the proper microphone input that corresponds with your device. Once you find the right one, click the "X" button.
Select the "Output Device" option to select the headphones. Once you search through the options that the system recognizes, click "X" on your wireless headphones to select them. You should now be set up and ready to use the wireless headphones and microphone.
Connect Wireless Headphones to an iPod
Make sure that your wireless headphones have Bluetooth capability.
Access the "Settings" icon on the home screen of your iPod. Select the "General" option once you are in that screen.
You will then see an option that says "Bluetooth", which you can slide over to enable Bluetooth on the iPod.
Be sure that your wireless device is in discovery mode so that the iPod can recognize it.
Once you enable the Bluetooth on the iPod, it will list any devices that is recognizes. Simply click on your wireless device when the iPod shows it and click the "Connect" button. Your headphones should now be paired and working properly.
Headphones are a convenient way to experience
audio-rich entertainment on your own terms. Headphones allow you to customize
your listening level without disturbing other people in your general vicinity.
Headphone cables can be a hassle, however, so
many new headphone models feature a wireless connection.
PCs tend to be wire jungles, so eliminating one
wire from a potentially jumbled mess can be an intriguing feature of wireless
Connecting wireless headphones to your PC allows
you to take advantage of the benefits of listening to your movies, music or
games through headphones without the struggle of the headphone cable.
Charge up or place batteries in your headphones and
Wireless headphones require power to function.
Many wireless headphones come with a charger base.
You need to charge your headphones before you attempt to
connect them to your PC.
Some wireless headphone models require batteries, which you
must install before you connect the headphones to the PC.
Connect the transmitter to your PC.
The transmitter may connect via the PC's headphone jack or
If the transmitter connects to the headphone jack, plug it
in and check your headphone's user guide to verify how to synchronize the
headphones to the transmitter.
If the transmitter connects via USB, you will likely need to
install software to use your wireless headphones.
If your wireless headphones are Bluetooth-compatible,
continue to the next step.
Pair your headphones via Bluetooth to your PC.
If your PC is not Bluetooth-equipped, you will need to
install a Bluetooth USB dongle.
Turn on your headphones and open the Bluetooth software on
Scan for Bluetooth devices from your PC.
Your headphones should appear.
Select the headphones and follow any further instructions to
complete the pairing process.
Test the headphones.
Pick out a song or a video and play it on your PC.
Connect your wireless headphones and verify that you can
hear the audio.
Find the volume controls on your headphones and adjust them
to make sure the volume changes correctly.
If your headphones are not functioning properly, verify that
the headphones are turned on.
If the headphones are on and you do not hear anything,
verify that your transmitter is functioning properly and that you have your
volume turned up on your PC.
Recharge your headphones when you are finished using them.
To ensure that the headphones are ready anytime you need
them, you must always place them on the charging base when you are finished
If the headphones are battery-powered, be sure
that you always have spare batteries on hand.
If you have a sound output/headphone jack you will need to connect it to your Television as well. If it is already connected go to your taskbar, right click on the speaker icon and click Playback Devices. Once in the Playback devices menu, you should see one device called Speakers and one called headphones. Make sure headphones are enabled and Speakers are disabled. If you cannot see headphones, try right clicking anywhere in the box and make sure that Show Disabled Devices is enabled.
Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Apple Care Technical Support