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PC IS NOT RUNNING ANY CD/DVD'S

HI, I'M JANICE.
WHEN I TRY TO PLAY A DVD OR CD THE PC IS NOT PLAYING IT. I TRIED TO INSTALL A GAME AND SINCE THEN I'M UNABLE TO WATCH MOVIES AND SUCH. PLEASE HELP!

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Janice, if you say the only change on your system was the installation of this game you may want to start troubleshooting by uninstalling your beloved game and retest playing cd/dvd.
if it works... your game may have been poorly made and may have affected the driver of your cd/dvd device.

is also possible your game may have come with other software (spyware/virus) that may have affected your computer. Uninstall game and run updated antivirus and antimalware software. you may want to reconsider the source of your games.

your game may have also come with other software to play cd/dvds that may have been installed and selected to be the default player of cd's and dvd's and may require especific configuration to play the cds or dvds.
to change the default program that plays dvd or cd.. go into my computer>tools>folder options>file type tab>select audio cd and click change under the detail section to change the program you open the file with. do the same for dvd.

if none of the above worked. try to revert your system to a previous date (when your devices were working) with system restore: (if using xp)
start>all programs>accessories>system tools>system restore.


Posted on Sep 26, 2008

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Okay try this
Go to your My computer icon--right click on it
properties-->hardware-->device manager
Find ur cd/dvd drive on it
Uninstall it by right clicking it (dont get scared ur system will detect it itself in next reboot and u dont need any drivers for it)
hope it will works if there is no physical damage
Please Rate ...

Posted on Sep 26, 2008

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Posted on Jan 02, 2017

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