Question about Xerox Phaser 8200 Laser Printer

15 Answers

Phaser 8200 Powering off

I have a phaser 8200 that when powered on goes through its warm up phase. About 50%-70% it states that it is cleaning. After a minute the unit shuts down. I have changed both the power supply and power control board on this unit.

Also this does not happen each time before i had this issue i was troubleshooting a printing issue. the first page had pin strips above the image of transfer approximately 1/16" long vertical. and the second page had color transfer from the first page.

List of codes
11,012.62
07,002.66
05,002.42
00,003.71
04,131.66
21,011.62

Posted by on

  • 45 more comments 
  • Samuel B Sep 26, 2008

    The 150 watt Halogen lamps are pulsing on and off during the warm up phase.

  • Samuel B Sep 26, 2008

    The 150 watt Halogen lamps are pulsing on and off during the warm up phase.

  • Samuel B Sep 26, 2008

    The unit is powered directly into the a known good source electrical outlet[ not on UPS or Power strip]. No other cable are connect except for the power cable.

  • Samuel B Sep 26, 2008

    The 21 error is number 4 on the list. The list is 15 long. I just did not post each one of them. there has not been any firmware updates conducted since I have had the machine.

  • Samuel B Sep 26, 2008

    The belt for the Y axis assembly is in tack and the motor does turn during its warm up phase

  • Samuel B Sep 26, 2008

    The power supply has been reseated numerous times without any positive results.

  • Samuel B Sep 26, 2008

    The 21 error is number 4 on the list. The list is 15 long. I just did not post each one of them. there has not been any firmware updates conducted since I have had the machine.

  • Samuel B Sep 26, 2008

    I did not say that it does not turn on. I stated that the Yaxis motor rotates [turns on] during warmup

  • Samuel B Sep 26, 2008

    15:11,012.62
    14:11,012.62
    13:11,012.62
    12:11,012.62
    11:11,012.62
    10:07,002.66
    9:05,002.42
    8:11,012.62
    7:00,003.71
    6:04,131.66
    5:00,003.71
    4:21,011.62
    3:11,012.62
    2:00,000.00
    1:00,000.00



  • Samuel B Sep 26, 2008

    The power has been change with a known good card

  • Samuel B Sep 26, 2008

    Rehoming the unit did not produce any positive results.

  • Samuel B Sep 26, 2008

    Not a valid solution

  • Samuel B Sep 26, 2008

    Todd,
    Rehoming did not solve. Still powered off about the 65% area of warm up.

  • Samuel B Sep 26, 2008

    Not a power issue

  • Samuel B Sep 26, 2008

    New list of errors
    22,024.01
    00,003.71
    22,024.01
    04,015.67
    08,001.44
    11,012.62
    07,002.44
    07,002.44
    07,002.44
    04,015.67
    07,002.44
    07,002.44
    07,002.44
    07,002.44
    04,015.67
    07,002.44



  • Samuel B Sep 26, 2008

    Waste tray is empty

  • Samuel B Sep 26, 2008

    not appropriate response

  • Samuel B Sep 26, 2008

    Nope, I made that adjustment already[it was out of alignment]. The right is on the line and the left is between the line.

  • Samuel B Sep 26, 2008

    Not yours Todd. Some guy stated that with so many errors I should buy a new printer.

  • Samuel B Sep 27, 2008

    Hey I had to go out and fix two designJets so i missed retiming the Xerox. Will try on Monday....

  • Samuel B Sep 29, 2008

    Are we talking about the same unit phaser 8200?

  • Samuel B Sep 29, 2008

    Ok I need to know what timing marks are on the 8200...If there are pictures posted on the net for timing etc.

  • Samuel B Sep 29, 2008

    Resetting the NVRAM does nothing to solve the issue

  • Samuel B Sep 29, 2008

    Resetting the NVRAM does nothing for the issue

  • Samuel B Sep 29, 2008

    What gear number from the diagram will the two gears have holes in them?

  • Samuel B Sep 29, 2008

    No I have the service manual

  • Samuel B Sep 29, 2008

    Sorry Xerox contact is out

  • Samuel B Sep 29, 2008

    Todd,
    Can I get there from there with dipp switch 1 engaged?


  • Samuel B Oct 03, 2008

    On the below comment I think you are referring to the Phaser 8400 Processor motor alignment.

    BTW if I can't get it to completely power up I can't utilize SMARTPhaser.



    "You will need to check the alignment of the two gears in the drive assembly. There is little holes marked in each gear which have to be in a set position. the best way to describe it to you without being able to post a picture to you is the top gear with the hole needs to be set to 11:00 and the one below it set to 7:00 the small gear below that needs to be at 6:00 aligning up to the arrow on the frame."

  • Samuel B Oct 09, 2008

    The gears that you refer to are from a 8400 processing motor not the 8200.

  • Samuel B Oct 09, 2008

    I fix big printers as well DesignJets mostly

  • Samuel B Oct 10, 2008

    I have changed the halogen bulb assy with a known good unit

  • Samuel B Oct 10, 2008

    I have changed the halogen bulb assy with a known good unit

  • Samuel B Oct 10, 2008

    Factory setting have been reset already...power supply has been change to known good part

  • Samuel B Oct 11, 2008

    Thanks for the input. I can see where you are going with this and it is true. The End user would like the machine back and I would like it off my ticket list.

  • Samuel B Oct 11, 2008

    This solution would be great if I could get the unit to power up.

  • Samuel B Oct 11, 2008

    I have performed these actions already. And I have the service manual.

  • Samuel B Oct 11, 2008

    I rated it too early and cannot seem to change it.



    I have tried a Power supply card, a power control card, and a system board (all known good cards). I symptom is directed towards the power supply card however this does not solve the issue. I need to step back and reevaluate the issue and get this printer fixed.

  • Samuel B Oct 11, 2008

    Sorry about eh rating but what most have posted I have attempted on my own. Being a HP Laser and DesignJet, Dell and Epson Printer tech does help with the couple of Xerox that I do have. However Xerox is its own beast...

  • Samuel B Oct 11, 2008

    Yes the fan(both) is functional and the RAM has been changed along with the logic board.

  • Samuel B Oct 11, 2008

    Yes the fan(both) is functional and the RAM has been changed along with the logic board.

  • Samuel B Oct 11, 2008

    If it were firmware I would have changed the EPPROM Chip

  • Samuel B Oct 11, 2008

    On Xerox you change the EPPROM Chip

  • Samuel B Oct 11, 2008

    And that comment is not going to assist me

  • Samuel B Oct 16, 2008

    That would be where I come in

  • Samuel B Oct 16, 2008

    The war was won!!!! However the system board did not total fix the issue but it did get me back up and running to a point where I could take the next step.



    Come to find out the transfix solenoid (which tested fine during diag) has this little rubber piece that Xerox place on it to keep the noise down. Over time and use, this rubber piece getting somewhat sticky which causes all kinds of havoc.



    Solution: remove rubber piece from solenoid everything works great(although there were extra steps taken so that the client got a better that brought in printer)...

  • Samuel B Oct 16, 2008

    Thank for the help

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15 Answers

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Hi

its better to go to a qualified technician to take action to your problem.. please dont rate me

Thanks!

Posted on Oct 11, 2008

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  • 54 Answers

Hi bchnnsm,

Before you buy and upgrade try this simple solution: It may be your sys board is corrupted, so, this fix isn't going to hurt to try. First go to following site:
Phaser
-8200-251.shtml">http://drivers.softpedia.com/get/PRINTER/XEROX/Xerox-Phaser-8200-251.shtml

Download these drivers to your desktop and name it something relevent to Xerox drivers. Un-install the printer and printer software completely. Power down the unit and un-cable everything. While it is powered down re-cable the printer to the computer. Power up your computer and windows will detect new hardware and the install wizard will ask you if you have install disk or location where install file can be located. Direct the wizard to the new folder you created for the drivers. Follow the rest of the instructions and restart when given the option. I hope this helps a little.

Thank you for using FixYa.com

Sincerely, cyyyd7

Posted on Oct 11, 2008

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  • 188 Answers

Bchnnsm,

Hi, I read through all of the posts, and all of the suggestions thrown at you etc etc..

Although I am not a Xerox tech, I am a printer tech, mostly Lexmark and Dells.

What I want to suggest to you is based more on an overall knowledge of printers and electronics in general. Expect the unexpected.

What you have is a defective system board. Whether it is called an mcu, or nvram board, or just a systemboard in this printer I do not know, but logic dictates that the machine is being instructed to shut down based on input it is receiving. Most of the time it is the input devices that are actually giving the bad signal, you change the part, and vuala!!!! you fixed the issue.... however... sometimes it is the logic board ( MCU, SYSTEM BOARD, main board, NVRAM Board, or what ever it is called in this unit ) that misinterprets the signals and is the cause.

I spent about 5 hours proving this type of defect to Lexmark involving their C750 printer. They sent out a system board for a RIP error.. this DID fix the rip error, but immediately after that, the black yellow printhead came up with a fail code. I know the yellow head did not just die, but they insisted on sending out a new printhead. I changed the printhead, the yellow error disappeared, but then the magenta head showed fail. I told them that they system board was the problem... something with the new board was just not compatible with the old printheads.. they said no, but sent me another printhead AND another systemboard that they said was pretested and worked fine. I changed both, the magenta now worked and the cyan failed... I told them that there was something wrong with the new systemboards, and that at this point the only way this printer was going to work with this or any of the new system boards was to change the remaining two printheads,because if we just replaced the magenta, the black was going to fail next. They wanted to send out an exchange printer, but I asked them to let me see this through... they sent me two more printheads, I changed them both and then aligned all 4 printheads and it worked perfectly.

The point behind this whole retrospect is this... the system board worked... but it didnt...( in this case, some kind of design change was made in the new boards and was tested, but test with next generation printheads. a voltage, current, or spec tolerance was different from original generation printheads and the new ones. The old printheads would have worked still today if they had an old generation system board.

There is something wrong with your systemboard, either misinterpreting the signals it is getting, or randomly generating false codes. it works on logic... 1's and 0's... a bad capacitor on a logic chip causing a floating ground can the logic to sometimes read ok, and sometimes not.

Thanks, and good luck. I am sure your End user would like their printer back :)

Posted on Oct 11, 2008

  • 2 more comments 
  • Cory Friedman
    Cory Friedman Oct 11, 2008

    I debated on answering this because I noticed that you have been rating everyone as "thanks for trying" but I assumed it was because you followed their advise and it did not fix the issue. I only hope that you will try the system board and then rerate the solution based on the actual results.



    I hope you will continue to update the post through resolution of the issue and give "fixya" credit where credit is due, regardless to whom that credit belongs.



    Thanks again and truly good luck....

  • Cory Friedman
    Cory Friedman Oct 11, 2008

    Thanks, and I understand... I really am just trying to help and it isnt about the small payment... lol



    Like i said, I just hope you give credit where due if and when you try the system board :)



    I personally do Dell, Lexmark, Samsung, and some HP's. but i have been troubleshooting electronics for over 25 yrs... and basic theory and troubleshooting goes a long way regardless of mfgr...

  • Cory Friedman
    Cory Friedman Oct 11, 2008

    bchnnsm,

    When all else has been tried, they say to stop looking at what you have already done and re-evaluate as if you were looking at it fresh for the very first time.



    To start with, you stated that it was a print quality issue when you first got the unit, and things went downhill from there, right?



    If that is the case, i suggest you start out by reconfiguring the unit with the original parts... the pq issue may still be there, but at least you can take a fresh look at the unit if that were the only problem.



    The method to this is to possibly find where things took a dive for the worst...



    perhaps the "known good" power supply you used is good, in another unit, but for some reason incompatible with the unit your working on... ( as my example with the lexmark boards ).



    another thing to check and recheck is the wiring/ connectors, and make sure that nothing got crossed.



    I say this not to imply that you are careless, but things like that happen. I once reversed two connectors on the first swap of a board and then probably change the board out again 3 times before I realized that each of the 3 successive times i continued to put things exactly where they belonged, except i was just repeating the same error that was done the first time over and over again. i only "messed up" the first time... the rest were just duplication of the initial error.



    I also found another time that there was an induced error of a single pin on a 4 pin connector got bent over and was not inserting into the connector properly.



    With the extensive knowledge you have and also have shared here, i am almost positive you are going to find something similar to what i have mentioned above.



    after a good night sleep ,and fresh eyes, re-evaluate as if it were a new printer problem. no assumptions. remove every connector again, examine every pin socket for bent or damage.



    I am very good at what i do.... but i will never say that i am infalable, and most of the time i have somthing that kicks my a... like this.. it turned out to be something so simple, but overlooked because it SHOULDN'T have happened.



    Good luck and keep smiling :)

  • Cory Friedman
    Cory Friedman Oct 16, 2008

    how goes the war... lol



    did you make any progress?

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Check power supply and adapter voltage proper .als ocheck earthing working properly.

also try to reset factory defaults settings.

Posted on Oct 10, 2008

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  • 334 Answers

Try changing the bulb if it cant reach 100% not into spck nomore and system shuts self down on worn out dull halgens

Posted on Oct 09, 2008

  • 4 more comments 
  • nick helpap
    nick helpap Oct 11, 2008

    what about power on fan test that working ok fan ?

  • nick helpap
    nick helpap Oct 11, 2008

    RAM or Logicboard u cheak ?

  • nick helpap
    nick helpap Oct 11, 2008

    system board i bet it is

  • nick helpap
    nick helpap Oct 11, 2008

    maby firmware software in it

  • nick helpap
    nick helpap Oct 11, 2008

    or just try reflashing it after u install all the new parts see if thers updated firmware avb

  • nick helpap
    nick helpap Oct 11, 2008

    proably just no good been thorw its time hav et o take a loss

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Wow, are you getting hammered junk.

You own your own shop? Yes? Are you a Xerox guy?

If so, and this belongs to a valued customer. Are they begging for their machine?

I went to Xerox school in '88, we were just getting printers in when I graduated.

I'm just wondering if you think this is a gear wear issue throughout the entire unit? I put one of these things in an accountants office and had the Xerox guy out several times until it settled down. Its still there too.

From my training, I learned to call Xerox and not putz too long when none of the typical fixes work. When I was reading your posts and responses I was thinking a bad element in the power system. Not just the power supply, but elsewhere now that you state the PS is new or refurbished.


Posted on Sep 29, 2008

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  • 208 Answers

Hi,
I believe that this site help in troubleshooting PHASER 8200
www.office.xerox.com/userdoc/P8200/8200_Web/faq.html

www.office.xerox.com/printers/color-printers/phaser-8200/sprt-enus.html

Hope my info helps you, Thanx for using fixya, Good luck.

Posted on Sep 29, 2008

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  • 19,396 Answers

Here is the link to the service manual, click download and follow instructions.

Check page 136, and follow instructions to perform reset opening the hidden menu , and the rest of the reset on page 137.

If you had done what suggested , you have got the new codes because you had reset the nvram in bypass mode, so that it reset NVRAM and read fault codes.

Try first to bypass the post test:

Press and hold Back while turning
on the power switch. Do not release
the button until ‘Xerox’ is displayed
on the Front Panel.

Then do the rest of the resets.

If that did not work:

Go to Service Tools Menu:

Then go to the hidden menu, when in service tools menu:

Scroll to and enter the
Troubleshooting menu. Press and
hold the left arrow and then press
the Select button.

Press and hold the Cancel or Scroll
Up button, then press the OK
button.

In hidden menu perform all reset at page 137 of service manual

Posted on Sep 29, 2008

  • Ginko
    Ginko Sep 29, 2008

    I understood, that is the reason why I asked you to bypass post and reset from hidden Service menu.

    If you did it all, and it still does not work, then the printer is faulty, probably faulty control board, since many of the errors are not even listed on service manual.


  • Ginko
    Ginko Oct 03, 2008

    Hi there, The sentence you psted is reffering to error 07,002.44:40280, and is taken from here Phaser 8200 error code 07002.44:40280 : drive gear home position error.

    The original solution was an attempt to instruct the user in visually checking the drive assembly gears.

    From the same link there is also a picture of the gears:



    You can check the gears, but they are not necessarily the cause for your problem, If you get all those errors at once, the problem is probably a logical fault on the main CPU board.
    To check the mechanics you need to take apart the panel, release tensioner and remove belt, then remove the gears and check they are not stuck and are moving freely.

    That is general maintenance for mechanical errors, and the operation should be performed by a technician.

    Doing this you can cause more damage to the printer.

    Before attempting to repair the printer yourself, call Xerox and ask how much they charge for a repair or (better) guaranty extension, I fix big printers and copiers, and I have seen users damaging expensive printers in attempt to fix them, far too often.


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  • 5,158 Answers

With that many errors and the cost of printers nowadays buying a new one might be cheaper then repairing the issues on that one. be that as it may find and reinstall the driver for that printer and make sure it is compatable with the operating system you have.


Robert

Posted on Sep 26, 2008

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  • 41 Answers

Dear Sir/Madam,

have you ever tried checking your Waste Tray it could be over full with waste.. try to pull the mentainance drawer.. it could help you..

Posted on Sep 26, 2008

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Purchase the extended warranty at the time you buy your printer. Xerox gives you a break on its cost (for in-office parts & labor coverage!) if you buy the service contract when you buy the printer. There is a 3-year contract available, giving you a full 4 years of in-office parts and labor coverage. A real bargain! And without this, repair costs are high for anything likely to break.

Specifications for the Xerox Phaser 8550 DP:
Print speed: Up to 30 ppm
Two-sided printing built-in
Resolution: up to 2400 FinePoint™ printing
Paper tray capacity: 625 sheets

There are less-expensive Phaser models available which do not offer the resolution of the 8550 DP or the ability to automatically print double sided. And Xerox has extended their wonderful rebate offer ($400 to $500 off any given model) through Decembe 31, 2006. They must be making their money on the ink!

Posted on Sep 26, 2008

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Dear,
have u done the self test of power on..
was it alright or not done yet
then plz do it .   it will help u .
this link will guide you properly
http://www.office.support.xerox.com/infoSMART/cgi-bin/webcgi.cgi?new,kb=out98pkb,ques=User_Type:4,ts=xo_legacy,company={5AC8CA72-62D5-4658-8D6F-D2F393C98A63},Dtree=69890,ques=obj(69892)::obj(53635),ques=obj(54054)::obj(54231),ques=obj(84459)::obj(84484),ques=obj(70548)::obj(70558),ques=obj(69924)::obj(69927),ques=obj(69924)::obj(69928),ques=obj(69924)::obj(69932),ques=obj(69924)::obj(69932),ques=obj(69924)::obj(69932),ques=obj(54054)::obj(54231),ques=obj(84459)::obj(84488),ques=obj(54054)::obj(54231),ques=obj(84459)::obj(84488),ques=obj(54054)::obj(54231),ques=obj(84459)::obj(84480),ques=obj(70188)::obj(70200),ques=obj(70224)::obj(70228),ques=obj(70224)::obj(70236),ques=obj(70188)::obj(70204),ques=obj(70188)::obj(70220),ques=obj(70188)::obj(70220),ques=obj(84459)::obj(84485)

regards,

dont rate it until u satisfied with the solution

Posted on Sep 26, 2008

  • SALMAN NASEER Sep 26, 2008

    dear,
    did u perform that test or there are alot of in that for u. go to the previous page of that link

    regards,

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  • 171 Answers

Right now your biggest problem is the 21 error. 21 errors on this printer deal with incompatibility between the engine firmware and the diagnostic firmware. There is a mismatch. Has anything been replaced or downloaded recently??

Posted on Sep 26, 2008

  • 12 more comments 
  • Todd Gale
    Todd Gale Sep 26, 2008

    The 05,002.42 error means problems with the Y-axis. It could be the belt, motor or the drum.

  • Todd Gale
    Todd Gale Sep 26, 2008

    Try flipping DIP Switch 1 in the back and see if it will start up in diagnostic mode. Check the fault history and post it here.

  • Todd Gale
    Todd Gale Sep 26, 2008

    Dude, I am looking at the serivce manual, seeing as I am Tektronics and Xerox authorized service center and the codes you are posting are the responses I have given you. What do you mean the motor does not turn during warmup. Come on, the whole machine cycles. If you are not sure, let me help you and we will get this fixed.

  • Todd Gale
    Todd Gale Sep 26, 2008

    You have already started you have replaced the power control board. So there is obviously on PCB that has been changed. Where did this board come from?

  • Todd Gale
    Todd Gale Sep 26, 2008

    Try this, although the power supply is a distinct possibility but if anything it would just need to be reseated not replaced.



    Resetting home postion. All you need to do is rotate the x-axis assembly which in turn moves the print head to the left. Move the process drive motor which will also move the printhead.
    On the right side of the printer just below the black fan and toward the back is a black gear and cone that has a bracket over the top of it. It should only turn one way. turn it about 3 or 4 revolutions. On the left side near the front at the top is a silver colored gear. When you turn this you will see the printhead moving forward. Don't catch your fingers in the gears. Once it's moved from its present position try turning it on again.

  • Todd Gale
    Todd Gale Sep 26, 2008

    07,002.44 error is a drive gear home position error.

    You will need to check the alignment of the two gears in the drive assembly. There is little holes marked in each gear which have to be in a set position. the best way to describe it to you without being able to post a picture to you is the top gear with the hole needs to be set to 11:00 and the one below it set to 7:00 the small gear below that needs to be at 6:00 aligning up to the arrow on the frame.

  • Todd Gale
    Todd Gale Sep 26, 2008

    the cap/wipe/purge assy is out of alignment. On the left side there is a plastic piece on the cap belt that when it is in position it prevents the tilt gear from rotating forward. If it is out then it may cause it to rotate forward which could be the noise you hear, also if out it will not clean the head effectively hence the light stripes. If you look on each side on the cap belt there is a black plastic piece and each have a little arrow or pointer on them, there are marks on the metal chassis on each side. Line up the arrow on the mark on the right side then check to ensure the arrow is lined up between the 2 = looking marks, if it is it is good. If not you can remove one of the idler rollers and manually position teh belt so each side lines up. Hope this helps.

  • Todd Gale
    Todd Gale Sep 26, 2008

    22,024.01 - The Printhead not parked when powered off."



    Are you now seeing the pattern develop? This is what is and has been the problem, so please do the above steps and your service will have paid off. Make sure you charge the client for your hair transplants as I can only imagine how many you yanked out after this.

  • Todd Gale
    Todd Gale Sep 26, 2008

    Which response is inappropriate?

  • Todd Gale
    Todd Gale Sep 26, 2008

    This must be precise. It cannot be off by one tooth or yor going to get the error. Trust me.



    You will need to check the alignment of the two gears in the drive assembly. There is little holes marked in each gear which have to be in a set position. the best way to describe it to you without being able to post a picture to you is the top gear with the hole needs to be set to 11:00 and the one below it set to 7:00 the small gear below that needs to be at 6:00 aligning up to the arrow on the frame.

  • Todd Gale
    Todd Gale Sep 26, 2008

    Like I said, yahoos, huh!!!

  • Todd Gale
    Todd Gale Sep 29, 2008

    Go to the link below and scroll down to gears.



    http://www.office.xerox.com/userdoc/P820...

  • Todd Gale
    Todd Gale Sep 29, 2008


    Printer.s front panel and internal pages

    You can press the Information key at any time to get additional information about the

    message displayed on the front panel.

    On the printer.s front panel, use the Printable Pages menu or the Support Menu to

    print internal pages that give information about the printer configuration, supplies

    information, paper tips, etc.

    Windows driver and driver help system

    If you are using Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000,

    or Windows XP, install the driver from the Printer CD-ROM and access the printer driver

    to:

     Access interactive troubleshooting assistance with PhaserSMART from the

    Technical Support
    link on the Troubleshooting tab.

     Link to other relevant web sites from the Troubleshooting tab.

     View information about the printer features on the driver tabs by clicking the

    Help
    button on the tab.

     View troubleshooting information by clicking a Help button, then selecting the

    Troubleshooting Guide
    .

    To access the Phaser 8200 printer driver:

    1.
    Click Start, select Settings, then click Printers.

    2.
    In the Printers folder, right-click the icon for your Phaser 8200 printer.

    3.
    From the popup menu, select Properties.

    PhaserSMART.

    PhaserSMART. is an automated, Internet-based, support system. You can access

    interactive troubleshooting by selecting:

     In the printer driver, the Technical Support link on the Troubleshooting Tab.

     In CentreWare IS, the Technical Support link, under the Support Links section on the

    Support
    tab.

     In PhaserSMART, via the internet at www.PhaserSMART.xerox.com.

    Once activated, PhaserSMART launches your browser and uploads usage information

    from your printer. It uses a logic engine to analyze the usage data and propose a solution. If

    your problem is not resolved by this solution, PhaserSMART guides you to open a

    Service Request with Xerox Customer Support. PhaserSMART requires that your printer

    has an IP address and that Information Forwarding is turned on in the printer

  • Todd Gale
    Todd Gale Oct 03, 2008

    Please rerate this solution.

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Dear Sir/madam,

Verify the printer's power source and isolate the printer to eliminate other possible causes

Check the power source the printer is plugged into:

  • Plug the printer directly into a another, known-to-be-good wall outlet as a test. If too many devices are using one circuit breaker, temporary brownouts can occur at the printer. For testing purposes Do Not plug the printer into a surge protector, power strip or uninterruptable power supply (UPS). If the power-up problem only occurs when the printer is plugged into the surge protector, power strip, UPS or one specific outlet then the problem is with that device or outlet. Also make sure that both ends of the power cord are plugged in all the way.
  • If the printer started power cycling (turning off and on) after a power surge from an electrical storm or a power outage. Turn off and unplug the printer for at least 2 hours, then plug the printer back into a stable power source and turn the printer on. If the printer still doesn't power up properly service will be needed to fix the problem.

  • Note: Be sure that you have validated that your power source is stable, and if possible monitor the line voltage. Avoid plugging the printer into a UPS (uninterruptable power supply or surge protector), especially if you are unsure of it's power rating.
Isolate the printer:
Networks and peripherial devices can cause a wide range of unusual symptoms. To verify the problem you are experiencing isn't being caused by the printer, perform the following steps.
  1. Turn the printer off and disconnect all cables from the printer, except for the power cord.
  2. Turn the printer on, if problem persists service will be needed to fix the problem.
  3. If the printer does power up properly, turn the printer off and plug in one of the cables and turn the printer on. If the printer does not power up properly the problem is with the cable, network or peripherial. Repeat this process of elimination with the other cables to determine the source of the printer not powering up properly.
thanks
good luck

Posted on Sep 26, 2008

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I think this link will be helpful to you

http://www.fixya.com/support/t1031288-xerox_phaser_8200_error_code

Solution by tryit expert will work

Thanks for using Fixya

Posted on Sep 26, 2008

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