Question about Dell 5100cn Laser Printer
I have a customer that has a dell 5100cn printer that when they print a full page of color only has a faded line in it. they changed all user replacable items with no change. any suggestions? thanks in advance
There is more then likely damage to one of the photo developers. This is what transfers the toner to the imaging unit. The Developer frame assembly has to be totally removed in order to change one or all of the developers.
The only other posibility is that the printhead needs to be cleaned, however, in order to clean the printhead you would still need to remove the developer frame assembly to access the front of the printhead.
Posted on Sep 28, 2008
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Jan 11, 2014 | Dell 5100cn Laser Printer
you have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :
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