Question about HP DeskJet 5550 InkJet Printer

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Multiple copies When I select for several copies of something it always prints more than I requested. Example: 40sets of 3 pages. It will say 1 of 40 on printer and print 40sets, then go to 2 of 40 and print 40 more and so on.

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  • sonservicece Sep 26, 2008

    Thanks, but the collate box is checked when this happens.

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Look for a small "Collate" box and make sure it is checked. That way it will print each set in order.

Posted on Sep 26, 2008

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I have a 3 page document which i need to copy several times how do i collate


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1 Answer

When I print a one page document, tray 1 prints on multiple papers at a time. 1 page prints on 5 pages.


If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

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Click Start
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Click the Device Settings Tab
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Select your operating system and there will be PS and PCL drivers.
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Using Job Accounting with Excel


Try unticking the collate box on the print window. this can cause 50 jobs to be sent rather than 50 copies of the same job.

Hope this helps

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