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A long thin plastic strip came off printer - Lexmark Printers & Copiers

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Sounds like the encoder strip. Is it clear with little black lines all the way accross? This is what the printer uses to know the position of the print carriage. It needs to be put back into the printer properly for it to work. If it broke then it needs to be replaced. If this is a cheap printer it may not be worth it to have it repaired at all.

Posted on Sep 26, 2008

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Im getting unable to print 50 error on my brother mfc 665cw


The paper jam you had probably lifted the long, thin, plastic encoder strip out of its slot. It is making the printer think paper is still jammed. Try gently pushing the strip back into the slot. You might have to use a screwdriver or other thin instrument to get to the strip.
Be sure printer is off when you do this.

Sep 18, 2011 | Brother MFC-665CW All-In-One InkJet...

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My 2 year-old pulled a thin transparent plastic strip out of our dell photo 944 printer, and now it no longer works. The plastic strip appears to be the only thing he did. Where does it go, and how do I...


The plastic strip you are referring to is the mechanisim to move the cartridge carrier back and forth, you may need to take it to a certified technician to see if it can be replaced or if not damaged put back into the printer.

May 28, 2010 | Dell 944 All-In-One InkJet Printer

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Plastic strip above the printer head


IT IS EASY TO PUT IT BACK AGAIN. HOOKS WILL BE THERE AT TWO ENDS.

Apr 05, 2010 | HP DeskJet 932c InkJet Printer

1 Answer

Ink cartridges make a slamming sound from left to right and wont print


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 28, 2009 | Lexmark X2580 Wireless All-in-One InkJet...

1 Answer

The runner in the printer


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 08, 2009 | Lexmark Z845 InkJet Printer

1 Answer

Everytime I power up it says hardware error 0502.


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.

Apr 26, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Hardware error 0502 and error code 50c


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.

If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. Lexmark will replace the printer, only if it is under warranty.

Apr 26, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Hardware error 0504


Thank you for contacting to Fixya regarding your printer error message 0504.

I would like to inform you that error 0504 refers to encoder strip.

The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

Next, try to print the self test.



Your's Fixya Expert
Jeeth



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2 Answers

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I loaded to new cartridges into the printer1.gif, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help?
ed

Jan 11, 2008 | Lexmark OfficeCenter X3350 All-in-One...

1 Answer

Small thin film fell out


Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

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