Question about Brother FAX 930 All-In-One Thermal Printer

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No dial tone

My machine hasn't been used for over a year. I've reset it up this morning and tried to send a fax - it dials and gives the fax calling tone so presume that is OK although faxing was unsuccessful due to being given a wrong number!

I have changed the mode to 'fax/tel' but there's no dial tone and the phone doesn't ring when dialled. The phone is set to 'tone' not 'pulse'. There's nothing wrong with the phone socket - I've otherwise been using to access remote mail from my laptop.

I haven't the manual, and haven't found the solution on this site so need help please.

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Problem solved - new cable bought which seems to have sorted the problem.

Posted on Sep 27, 2008

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On 6-4-2012 could send fax, now 6-07-2012 can't send or recievsed fax


Please check the settings on the fax machine. check the line to the fax and also the connectors, check using a phone to hear the dial tone.
If this seems good check if the fax dials the call, if not check the settings for pulse or tone and reset. If there is not dialling then the fax machine has problems that are serious which might need careful probing.

Jun 06, 2012 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I cant receive fax


Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.

Oct 15, 2010 | Kodak 6150 AllInOne InkJet Printer

1 Answer

HOW TO SEND FAX INTERNATIONALLY


Sending a fax to another county is easy - almost as easy as sending a fax to someone in your own country. The only difference is the phone number that you'll dial.
When sending a fax from one U.S. city to another, you dial a 1, then the area code, then the seven-digit phone number. When sending a fax from the U.S. to another country, you usually dial 011, then the country code, then a city code (which is like an area code), then the phone number. (The phone number isn't necessarily seven digits.) Check out the web site www.HowToCall.info, which will give you the specific country and city codes for the place that you're trying to send a fax to.
Other than figuring out the phone number, faxing internationally is identical to faxing domestically. Fax machines in other countries use the same protocols as ones in the United States, so you should have no difficulty communicating with a foreign fax machine. Older fax machines and noisy overseas phone lines may cause the transmission to take a bit longer than you're used to, but it should get there.
The first time you send a fax to another country, it might be a good idea to listen in as the fax machine dials. On some fax machines, you can press the "Dial" button to hear the dial tone, and dial the number manually. Listen for the ring and fax tone, then press the Start button to send the fax. You might want to do this the first time you send a fax overseas, just to make sure it's working as expected.

Oct 06, 2010 | Printers & Copiers

1 Answer

TRYING TO SEND A FAX IM NOT SURE HOW TO OR WHAT


dial the fax number .. when some one answer ask for a fax tone... then press the send button..

some fax machine when you call the number it automatic give you fax tone ,, after that press the send button..

Sep 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

HP OfficeJet 4215 can not send fax


Check for dial tone at the fax machine

Plug in a telephone on the cable from the wall.
Do you get a dial tone?
Yes,
Something is wrong with the fax machine.
No,
Call the phone company or a telephone repairman.

May 27, 2009 | HP OfficeJet 4215 All-In-One InkJet...

2 Answers

Can't receive or send fax on my lexmark X4270


In this case first we need to chk whether there is any dial tone on ur fax machine for that u need to Hit the Options button till u find an option saying On Hook Dial now hit select and it should give u a dial tone if it doesnt check the Phone Line Connections........... If it gives u a dial tone........... Unplug the Power Supply from the Printer........ Press and hold the Stop/Clear button and while holding the Stop/Clear button insert the Power Supply back to the Printer........ It will say clearing and then display a page where u need to Selct ur Country and the other details........ and as soon as this is done u can send and recieve faxes....... Thanku

Jan 12, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Faxing problem


1) Plug a single line wired (not cordless) phone in to the exact same phone jack as the fax machine and dial one of the fax numbers you are trying to dial out to using the exact same digits. Does the call complete Y/N? do you hear a fax tone Y/N?
>>>>If either answer is "No" you have an invalid phone number. If both answers are "Yes" proceed to step 2.

2) When you off hook do you hear a "stutter" dial tone? Y/N?
>>>>>"Yes" This is your phone company telling you that you have unlistened voicemail messages in your mailbox. Dial in to your voice mail and clear your messages. "No" go to step 3.

3) 2 part question: Do you have call waiting and is your fax machine trying to disable call waiting when dialing out?
>>>>>In many areas *70 (star-seven-zero) will disable call waiting for a single phone call. If you try to disable call waiting when call waiting is not on the line, the call will not complete. This may come in to play in a speed dial situation.
+++Other things to consider+++
*Is outgoing long distance blocked on the line?
*Is outgoing regional intralata (same area code) long distance blocked?
*Is local calling blocked?
*Is a speed dial misprogrammed? Forgot to dial "1" Dialed "1" in error?
*Is there a wiring problem? >>>Try moving fax machine to a different phone jack.

There may be no magic answer for your problem, I hope one of these suggestions helps.

Nov 16, 2007 | Brother MFC 240C All-In-One InkJet Printer

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