Question about ASI CL51-15 Notebook

5 Answers

CL51-15 USB Port Problem

Good Day

I was hoping you can help me out guys, i have this laptop CL51-15 and everything seem to be working properly. All the drivers and devices are installed and working fine(Audio, Display, Network, Wireless, PCMCIA......) except my 2 USB port. I tried almost all devices on it but nothing works and cannot be detected at all ( mouse, keyboard, cam, printer etc...) Device manager say's my usb port is working properly and has no conflict at all.
OS : Windows XP Pro /SP3
USB Controllers
USB: Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24cd
- ...... 24c2
- ...... 24c4
- ...... 24c7
- USB Root Hub.....

Everytime i plug something on the USB port i dont see any respond at all, like new usb device was found or somethin message pop up on the lower left on my screen. Nothing at all.
Hope you can help me out guys
Thanks and regards

Jerry

Posted by on

  • 10 more comments 
  • dolfyne Dec 18, 2008

    can somebody please fix my cl51 usb port problem. It does not detect any usb device i plug in.

  • Anonymous Feb 05, 2009

    i have the same problem

  • deadmankins Feb 13, 2009

    i have this laptop CL51-15 and
    everything seem to be working properly. All the drivers and devices are
    installed and working fine except my 2 USB port. I tried almost all devices on it
    but nothing works and cannot be detected at all ( mouse, keyboard, cam,
    printer etc...) Device manager say's my usb port is working properly
    and has no conflict at all.
    OS : Windows XP Pro

    Everytime
    i plug something on the USB port i dont see any respond at all, like
    new usb device was found or somethin message pop up on the lower left
    on my screen. Nothing at all. i checked the device mnager and something in a yellow question mark stated BASE SYSTEM DEVICE, PCI MODEM, SM BUS CONTROLLER and UNKNOWN DEVICE.
    Hope you can help me out guys
    Thanks and regards


  • Anonymous Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to re-solder it but still nothing works. I guess my last option would be purchasing a PCMCIA to USB port just like gridix advice. Again thank you all for your help....

  • jerry28mb Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to
    re-solder it but still nothing works. I guess my last option would be
    purchasing a PCMCIA to USB port just like gridix advice. Again thank
    you all for your help....

  • jerry28mb Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to
    re-solder it but still nothing works. I guess my last option would be
    purchasing a PCMCIA to USB port just like gridix advice. Again thank
    you all for your help....

  • jerry28mb Mar 10, 2009

    Sorry for the multiple post..

    Regards

    jerry28mb


  • Jpm0 Mar 31, 2009

    ok i have windows xp professional and im a computer geek and have tried to hack myself and all kind uv other things and im wundering if all that could have caused the problem tha came up last Saturday which was all my usb ports stopped working i have tried everything possible that is free so please help fast because i have tons of stuff to put on my computer and i can only use usb ports with my usb flash drive(Sony MicroVault VIRTUALeXPANDER 4gb 09) also i don't want to sys restore or reformat in case it was a virus because i just spent $599$ on Adobe Photoshop CS4 Extended and i wrote over the disk,so please help me find a way to fix it for free and dont tell me 2 download sumting cuz it no have internet



    JPM0

  • aslarsen Apr 11, 2009

    Hi. I have the same problem. It don't think it can be solved - I have downloaded the servicemanual from http://service.marasst.com/ . In chapter 6 you can find Eternal USB Devices Troubleshooting - and the troubleshooting end ends with replace the motherboard.
    I have another problem with my CL51 - I have missing keys on the keyboard. I have a danish keyboard, but I dont think thats the problem. 6 keys does not work - PgUp, PgDn, Arrow left and rigt - these 4 keys are place in the right bottom corner, Ins and Del - place in top right corner dont work either. Anyone knows where to download a bios update for keyboard?
    Thanks ......

  • aslarsen Apr 11, 2009

    Hi again. Forgot to tell that the USB port has power - I can charge my Ipod and the mouse ligths up, so it's more a problem with the data bus. And it's the same for Windows 98, Windows Xp and Windows Vista - so I guess its not a problem with drivers. Forgot also to tell that I haven't heard about this problems with Acer Travelmate 290 which have the same motherboard.

    My laptop is a Zepto cl51 (danish company), and they have a malfunction biosupdate for the problem with the keyboard.







  • Radim Kysel
    Radim Kysel Apr 19, 2014

    you must enable it in the BIOS there is the option "Advanced" - "Legacy USB Support" must be enabled or usb do not work, allows the space

  • Radim Kysel
    Radim Kysel Apr 19, 2014

    you must enable it in the BIOS there is the option "Advanced" - "Legacy USB Support" must be enabled or usb do not work, allows the space

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I was hoping you can help me out guys, i have this laptop acer travelmate 290 and everything seem to be working properly. All the drivers and devices are installed and working fine(Audio, Display, Network, Wireless, PCMCIA......) except my 2 USB port. I tried almost all devices on it but nothing works and cannot be detected at all ( mouse, keyboard, cam, printer etc...) Device manager say's my usb port is working properly and has no conflict at all.
OS : Windows XP Pro /SP3
USB Controllers
USB: Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24cd
- ...... 24c2
- ...... 24c4
- ...... 24c7
- USB Root Hub.....

Everytime i plug something on the USB port i dont see any respond at all, like new usb device was found or somethin message pop up on the lower left on my screen. Nothing at all.
Hope you can help me out guys

Posted on May 21, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the same problem with the USB's not working. Suppliers say Motherboard problem. solved it by purchasing a PCMCIA to USB port. at least i now have 2 USB ports. you could probably get one with 3 ports.

Kevin S.A.

Posted on Mar 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 63 Answers

The solder or the board may be broken behind the usb port unless they are disabled.

Posted on Nov 24, 2008

  • Ben Oettel
    Ben Oettel Mar 14, 2009

    Well, I've seen this problem in Vista and XP alike. Usually they will recognize input devices such as keyboard and mouse but deny any type of mass storage device. A clean reinstall of the OS was the only thing that seemed to work. This was last resort of course after doing many chipset, registry, power saving tweaks and a repair install (not available on vista) also if you do have vista don't forget to try and remove the device in hardware manager also checking the box that claims to remove associated driver files from cache. This should come up during removal in vista.



    Otherwise... Reinstall OS.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

I may have missed something but I didn't notice anyone mention trying to enable the port in "device manager". It could be disabled or need to have the software updated.

Posted on Apr 03, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Two usb ports not working on hannspree

Posted on Mar 04, 2012

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can't GET THE KEY BOARD TO WORK


use a usb key board which you can buy from any good computer peripheral store, just go and say why you want to bye a key board, I hope they will suggest a good one. now attach the keyboard with your laptop using USB port. not start your laptop, i hope it will work properly.
Electro Computer Warehouse Global source for Grade

Dec 27, 2014 | Computers & Internet

1 Answer

One of the usb attached in my computer is not working properly and the window has failled to install its drivers


Everything fails. Try and re seat the card and if it doesn't work try in a different port.

Apr 14, 2013 | Dell Latitude E5420 Laptop Computer

1 Answer

New Notebook USB SS port not working


click the start button find my computer icon right clik on it left click on properties, left click on hardware,left click on device manager,left click the + sign next to UNIVERSAL SERIAL BUSS CONTROLLERS and finally right click each USB and left click update driver for each one make sure you are connected to the internet.good luck

Aug 11, 2012 | Computers & Internet

1 Answer

Hooked up an HP 4000 to my laptop, using USB cable. Printer seems good, laptop's fine, but Windows Printer prompt says on Status line: Error. I like the good old days when you could just hook up a cable...


Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall
the CD software program that came with the printer. When the software program asks you to
connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 17, 2009 | Computers & Internet

2 Answers

Acer USB Ports - Unknown Device - Will Run Mouse but not Printer


Sumtimez ports r damaged.somtimes not.. just chek other devices..if done..thn chek RAM!! lil chance tht u hv lost ur laptop!

Oct 12, 2009 | Acer Computers & Internet

1 Answer

I purchased a 4 port usb 2.0 hub can't seem to work


Have you install the driver first before connecting it? Check out the Device manager entries if showing any yellow mark?
Goto start --> Run --> type in there --> devmgmt.msc this will open up the Device manager.
Check it and let me know. Have a nice day

Mar 17, 2009 | Cable Showcase 4-Port Mini USB 2.0 Hub, AC...

1 Answer

I have tried to install Windows Lifecam on my IBM laptop running XP Pro. Every time I install it I lose my network connections and cannot connect or even view my ip properities, network connections, etc. I...


Normal 0 Probably has corrupt driver.
Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Jan 06, 2009 | Microsoft LifeCam for Laptops

1 Answer

Will not communicate


Normal 0 Do this

Disconnect the printer or at least be sure it is turned off. I'd do both and when the the downloaded software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 30, 2008 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

The usb ports on my port replicator don't seem to work. Model is PR1005 and the laptop's an HP NC4010. Is this a driver issue, or a problem with the PR1005 ?


Check your usb driver in your system. it's installed than you try to check other usb device, otherwise you have to change your system's usb port. Have a good day.

Apr 15, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

2,437 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASI Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

marley mcelhinney

Level 3 Expert

490 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you an ASI Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...