Question about ASI CL51-15 Notebook

5 Answers

CL51-15 USB Port Problem

Good Day

I was hoping you can help me out guys, i have this laptop CL51-15 and everything seem to be working properly. All the drivers and devices are installed and working fine(Audio, Display, Network, Wireless, PCMCIA......) except my 2 USB port. I tried almost all devices on it but nothing works and cannot be detected at all ( mouse, keyboard, cam, printer etc...) Device manager say's my usb port is working properly and has no conflict at all.
OS : Windows XP Pro /SP3
USB Controllers
USB: Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24cd
- ...... 24c2
- ...... 24c4
- ...... 24c7
- USB Root Hub.....

Everytime i plug something on the USB port i dont see any respond at all, like new usb device was found or somethin message pop up on the lower left on my screen. Nothing at all.
Hope you can help me out guys
Thanks and regards

Jerry

Posted by on

  • 10 more comments 
  • dolfyne Dec 18, 2008

    can somebody please fix my cl51 usb port problem. It does not detect any usb device i plug in.

  • Anonymous Feb 05, 2009

    i have the same problem

  • deadmankins Feb 13, 2009

    i have this laptop CL51-15 and
    everything seem to be working properly. All the drivers and devices are
    installed and working fine except my 2 USB port. I tried almost all devices on it
    but nothing works and cannot be detected at all ( mouse, keyboard, cam,
    printer etc...) Device manager say's my usb port is working properly
    and has no conflict at all.
    OS : Windows XP Pro

    Everytime
    i plug something on the USB port i dont see any respond at all, like
    new usb device was found or somethin message pop up on the lower left
    on my screen. Nothing at all. i checked the device mnager and something in a yellow question mark stated BASE SYSTEM DEVICE, PCI MODEM, SM BUS CONTROLLER and UNKNOWN DEVICE.
    Hope you can help me out guys
    Thanks and regards


  • Anonymous Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to re-solder it but still nothing works. I guess my last option would be purchasing a PCMCIA to USB port just like gridix advice. Again thank you all for your help....

  • jerry28mb Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to
    re-solder it but still nothing works. I guess my last option would be
    purchasing a PCMCIA to USB port just like gridix advice. Again thank
    you all for your help....

  • jerry28mb Mar 10, 2009

    Good Day guys
    Thanks for all your suggestion. But I already tried to
    re-solder it but still nothing works. I guess my last option would be
    purchasing a PCMCIA to USB port just like gridix advice. Again thank
    you all for your help....

  • jerry28mb Mar 10, 2009

    Sorry for the multiple post..

    Regards

    jerry28mb


  • Jpm0 Mar 31, 2009

    ok i have windows xp professional and im a computer geek and have tried to hack myself and all kind uv other things and im wundering if all that could have caused the problem tha came up last Saturday which was all my usb ports stopped working i have tried everything possible that is free so please help fast because i have tons of stuff to put on my computer and i can only use usb ports with my usb flash drive(Sony MicroVault VIRTUALeXPANDER 4gb 09) also i don't want to sys restore or reformat in case it was a virus because i just spent $599$ on Adobe Photoshop CS4 Extended and i wrote over the disk,so please help me find a way to fix it for free and dont tell me 2 download sumting cuz it no have internet



    JPM0

  • aslarsen Apr 11, 2009

    Hi. I have the same problem. It don't think it can be solved - I have downloaded the servicemanual from http://service.marasst.com/ . In chapter 6 you can find Eternal USB Devices Troubleshooting - and the troubleshooting end ends with replace the motherboard.
    I have another problem with my CL51 - I have missing keys on the keyboard. I have a danish keyboard, but I dont think thats the problem. 6 keys does not work - PgUp, PgDn, Arrow left and rigt - these 4 keys are place in the right bottom corner, Ins and Del - place in top right corner dont work either. Anyone knows where to download a bios update for keyboard?
    Thanks ......

  • aslarsen Apr 11, 2009

    Hi again. Forgot to tell that the USB port has power - I can charge my Ipod and the mouse ligths up, so it's more a problem with the data bus. And it's the same for Windows 98, Windows Xp and Windows Vista - so I guess its not a problem with drivers. Forgot also to tell that I haven't heard about this problems with Acer Travelmate 290 which have the same motherboard.

    My laptop is a Zepto cl51 (danish company), and they have a malfunction biosupdate for the problem with the keyboard.







  • Radim Kysel
    Radim Kysel Apr 19, 2014

    you must enable it in the BIOS there is the option "Advanced" - "Legacy USB Support" must be enabled or usb do not work, allows the space

  • Radim Kysel
    Radim Kysel Apr 19, 2014

    you must enable it in the BIOS there is the option "Advanced" - "Legacy USB Support" must be enabled or usb do not work, allows the space

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I was hoping you can help me out guys, i have this laptop acer travelmate 290 and everything seem to be working properly. All the drivers and devices are installed and working fine(Audio, Display, Network, Wireless, PCMCIA......) except my 2 USB port. I tried almost all devices on it but nothing works and cannot be detected at all ( mouse, keyboard, cam, printer etc...) Device manager say's my usb port is working properly and has no conflict at all.
OS : Windows XP Pro /SP3
USB Controllers
USB: Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24cd
- ...... 24c2
- ...... 24c4
- ...... 24c7
- USB Root Hub.....

Everytime i plug something on the USB port i dont see any respond at all, like new usb device was found or somethin message pop up on the lower left on my screen. Nothing at all.
Hope you can help me out guys

Posted on May 21, 2009

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I have the same problem with the USB's not working. Suppliers say Motherboard problem. solved it by purchasing a PCMCIA to USB port. at least i now have 2 USB ports. you could probably get one with 3 ports.

Kevin S.A.

Posted on Mar 09, 2009

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  • 63 Answers

The solder or the board may be broken behind the usb port unless they are disabled.

Posted on Nov 24, 2008

  • Ben Oettel
    Ben Oettel Mar 14, 2009

    Well, I've seen this problem in Vista and XP alike. Usually they will recognize input devices such as keyboard and mouse but deny any type of mass storage device. A clean reinstall of the OS was the only thing that seemed to work. This was last resort of course after doing many chipset, registry, power saving tweaks and a repair install (not available on vista) also if you do have vista don't forget to try and remove the device in hardware manager also checking the box that claims to remove associated driver files from cache. This should come up during removal in vista.



    Otherwise... Reinstall OS.

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  • 11 Answers

I may have missed something but I didn't notice anyone mention trying to enable the port in "device manager". It could be disabled or need to have the software updated.

Posted on Apr 03, 2012

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Two usb ports not working on hannspree

Posted on Mar 04, 2012

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