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Hi dang4g, I gather you have the current needed sound max driver software? Please open control panel, than open Add/ remove programs. Un-install any previous sound driver software listed. Next open the System icon. Click hardware tab, than click the device manager button. Scroll down to Sound, audio and game controller. Find the yellow ! point. Right click it once & left click once update driver. Windows hardware wizard will open.
Click not at this time & click next. Click install from a list or specific location, than click next. In the next window click browse button. Go find where you have stored your sound max driver software. Choose the correct folder & click next. Your sound driver software should install. Re-start the PC when finished. Check windows updates for a possible update.