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Removed the bar where the thickness sensor is to clean the rollers and now it is saying ’323 thick paper senor error’ when there isn't any paper

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Took off the sensor bar and thoroughly cleaned it and replaced it. It seems ok now

Posted on Sep 26, 2008

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Posted on Jan 02, 2017

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THE MACHINE INDICATE J11 WHAT IS THE PROBLEM


j11 indicates that the paper is not being fed from the paper cassette 2.
This can be caused by incorrectly loaded/thick paper. Cassette not correctly adjusted.
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Error 13.33.00 hp 4345


Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.

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Error 13.33.00 hp 4345


13.33 = Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.

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1 Answer

R320 printer won't print on thick photo paper anymore. Regular copy paper works fine. Are there rollers or sensors that I can get to so I can clean and check? Is there a fix for this problem?


  • Make sure that the paper meets paper specifications of the product.
  • Spray compressed in air.
  • If it is a non-Epson brand paper, try Epson paper
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Feb 14, 2013 | Epson STYLUS R230 InkJet Photo Printer

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SERVICE CALL 14 XFER ROLLER Have installed new transfer belt. Still had error message. Came here and read tips. Cleaned the sensor both in the printer and on the transfer belt; reinstalled. Still...


the transfer roller is a foam roller that transfers the toner onto the paper. It will be visible with toner removed, a little wider than a piece of paper, and about the thickness of a roll of quarters. I don't know how to physically remove it on your model, but transfer roller issues in general can be remedied by removing the transfer roller and wrapping it in packing tape until the tape comes off clean.
While you're in there, vacuum everything out for good measure; but never, ever use canned air on a laser printer.

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2 Answers

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pls... change the a3 photo paper to 230 gsm because the sensor can not load because of the thickness of your photo paper. change it to small gsm.

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1 Answer

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YES this parts is for cleaning purposes to collect toner that was building on the pressure roller .replacement of this assembly is needed if thick toner waste accumulates on the roller

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1 Answer

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There are two types of sensors, optical and mechanical. Sometimes the mechanical sensor get stuck and give a message to the scanner that paper still remains inside the scanner. Check if any of them is stuck, Blow air from a dsiatance so that any shreds of paper is foreced out.
S. Mohan, India

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i have a brother DCR375CW and it will not print on card it keeps saying no paper feed , how do i set it for card thnaks

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Magicolor no longer grabs thicker papers


I think you need to clean take up roller first, and then set the settings in printer propertis in thick paper.
shold work.

cleaning:

open cover, remove imagine unit, then you can see the take up roller. clean it.

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