Checked jumpers all correct on board but no power to USB items like mouse and keyboard
I just installed the motherboard into an older, very slow Dell Dimension 1100 series computer and purchased a new more powerful power source at 400 watts. The screen comes up to the welcome screen on Win XP welcome screen, but I cannot move the mouse or use the keyboard. Thanks, David
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
pls clear cmos jumper first. after power on and go to bios by press the key board key. if worked, pls check the O/S setup or recovery setup . pls select select system restore and press restore previous date.
if not working usb key board and install PCI or PCI X usb adapter and plug to key board and mouse to it and go to bios and disable on board usb controller.
This is an old motherboard, with this in mind there are a couple things for you to try. Power off the system and unplug the power cable from the power supply. Remove the left side of you're case. Touch any metal surface to discharge possible static. First clear the cmos jumper on the motherboard. See page 1-17 in you're manual for the location of the cmos battery and cmos jumper. Also see page 1-21 to clear / reset the cmos battery. (Don't forget to set the jumper back to normal after 30 seconds. Doing this will reset the bios to its default setting. If you added a graphics card to one of the PCI slots remove it. (For now). Re-connect the power cord for the power supply and power-on the system. If the motherboards built in VGA controller is working you should have display on your monitor and since we cleared the cmos the bios will want you to enter the bios to adjust all its settings. If you do not have display than the onboard controller is defective. You can add a PCI video card into any one of the 3 (White in color PCI slots). It’s not uncommon for the mouse to stay lit. If you're mouse is plugged into a PS-2 port try un-plugging it when the system is off. Then re-connect it with the system off. You can also buy a USB to PS-2 adapter. Most new mice and keyboards come with this type of adapter. See the link provided; http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=776087&CatId=469 If you're mouse and keyboard are PS-2 and connects to the system by USB, try another opened USB port. The next link opends to Biostar and you're motherboard; http://www.biostar.com.tw/app/en/mb/content.php?S_ID=324
Assuming you have checked in setup that the PS2 is turned on the other option is to re-flash the bios .
At some time someone switched the mouse and keyboard and started up the computer this can cause you to need to re-flash the bios most likely the keyboard chip needs to be replaced sorry to bring bad news .
Dell seems to have this problem yet the USB works is good where most modern keyboards and mouse are USB.
Purple is Keyboard if not color coded the closest to the outer side of case is the keyboard.
Good luck hope this helps you
PS. You may try setting the jumper pins to default the main board back to factory defaults then remove the jumper pin and leave off for first boot .When doing this be aware not to have the power cables connected to the server remove all power cords and the monitor . Prior to doing the first power up plug in the PS2 keyboard only then the monitor. Cross you fingers If you lucky your PS2 port’s will be working again if so shut down re install the jumper pin install the PS2 mouse.
Hi, Check in your Bios if Usb keyboard and Mouse Support is enabled, otherwise you can use a Ps2 Keyboard just to get to the desktop, then you should be able to install your keyboard and mouse, yor pc should automatically detect the devices
First disconnect all external connections except video, see if system will boot normally (press the power button once on tower to shutdown)
If that works, then connect the keyboard only to the back USB port nearest the NIC. See if the keyboard works. If it does, shutdown and connect the mouse and try again. If it doesn't, try the mouse only. If you localize the problem to either the mouse or keyboard, replace that item.
If neither works, then reset the motherboard junper to reset BIOS defaults. the again, try them one at a time. If they still do not work, then you will need a mothebroard.
If it is a USB then it should work with any keyboard and mouse. When you say it shuts off after XP loading screen, does the machine power off? have you tried unplugging the mouse and keybaord and let Windows load?