Question about Samsung HPT5054 50 in. HD-Ready Plasma Television
Tv is only 3 weeks old mada a loud crack and started to buzz turned off TV and Noticed a large u shaped crack in top left of screen. contacted supplier. engineer stated it was possibly an iverter fault which cracked the glass when it failed. however teh supplier now state cracks can only occur when tv is accidently damaged.
can i prove teh inverter cracked the plasma tube? I have a 50" samsung plasma TV and after 2 days of watching it the screen went blank and had a u shaped crack at the top left hand corner of the screen. the store nor the manufacturer will replace it. what should i do?
Get the tech supplier to tell to the manufacture and the store what he told you.
Physical damage on any electronic device is very hard to have serviced under warranty. I have never seen a plasma display crack on its own. But, anything can happen.
I once saw a man drop a newly bought plasma TV in a parking lot outside from where he bought it and the screen broke. He never even made it home from the store!
Maybe you should contact a lawyer or someone who can give you legal advice about how to proceed with this. In different countries and different states the consumer protection laws are different.
Posted on Sep 26, 2008
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Posted on Jan 02, 2017
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