Question about Samsung Blackjack SGH-I607 Smartphone

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BlackJack 2 media player is missing! Deleted! Why?

First off no the phone was not dropped. It was working fine and all of a sudden my next phone call had the generic ring tone the phone came with. I have many different ring tones and also several music & video files that show on my memory card but can not play them because there is no player to play them on. The phone does not say corrupt file it just will not play because there is no application to play them on.
HELP ME PLEASE!!!!!
I can be reached at:
black11powder@yahoo.com

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  • 7 more comments 
  • gt500x Jan 27, 2009

    I have the same problem and i can't find a way to fix it. It sucks that microsoft doesn't provide free downloads.

  • Anonymous Feb 12, 2009

    same sh*t! this phone s*cks!

    anyone figured out what to do?

  • Anonymous Mar 07, 2009

    same exact problem with my blackjack

  • Anonymous Mar 11, 2009

    Mine just happened too.

    **** it dumb.

  • Anonymous Mar 14, 2009

    you know what??? I find this quite a coincidence that all of a sudden that everyone's phones have developed a problem. Something since the update for daylight savings time might have caused it to corrupt

  • Kid Do Mar 17, 2009

    Aww man! Someone please find a solution!! Makes me want to get a new phone.

  • peachkfc Mar 17, 2009

    This just happened to me. Between yesterday and this morning, my ringtones stopped working and when I saw other people complaining about Media Player being gone, I looked and found mine had disappeared too. what the heck is going on???

  • Anonymous Mar 25, 2009

    Same problem. Does not play any video, sounds, ringtones or alarms. Like another person posted, it doesn't say anything was corrupted, it just will not do anything after you try to enter the file. Before the Windows Media Player would come up and then play the chosen file, not anymore. I've turned the phone on and off, removed the battery, and the sim card, but does not do anything. Please help!

  • smmurphy21 Mar 26, 2009

    I am having the same problems. It was working fine, playing my music ringtones. THEN bammm! They all show corrupt. This is the second time I have had this problem. I called tech support the first time and they had me do a hard reset and said I need to file an insurance claim. I do not feel that I should have to pay $50 to replace this phone that continues with the same problems.

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Your phone has to be HARD RESET. This has happened to me twice. it is the only option. they still haven't fixed. You must back up everything and take out your memory card if you have one. It is a pain in the *** but it works...A soft reset wont fix the problem

Posted on Mar 30, 2009

My name dinesh verma my phone nem 9968884848 eamil address dinesh_philips1746@radiffmail.com my probiem (I WORKING ELECTRONICS JOBS) bat 8years exprens salery is so bad please help me

Posted on Sep 26, 2008

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1 Answer

I have Windows Media Player on my BlackJack which


If you want to remove Windows media player from your handset, just connect it your PC or laptop.
After your PC recognizes your handset, just open it in my computer, and go to 'kjava' named folder and delete all files of windows media player.

THANK YOU for contacting Fixya.com

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If you want, you can try doing a hard reset, which will erase everything that's not on external storages. Here is the hard reset procedure:

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I work for AT&T and have seen this problem on a few BlackJack II's. The way to fix it is to do a master reset on the phone. This will allow it to play again...BE SURE TO BACK UP YOUR CONTACTS AND FILES BECAUSE THESE WILL BE DELETED!! Other than that, it will fix your problems!

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Aug 02, 2008 | Samsung Blackjack SGH-I607 Smartphone

1 Answer

My problem


The Windows Media Player 11 issue is sporadic - it often takes hold after you have updated Windows Media Player with a "Hotfix" - Microsoft has been issuing them at least monthly for the past 6 months with their Windows Updates. So it makes sense that your player was working fine one day and not the next. This is definitely NOT an electrical problem.

Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "iLO 2GB player" (wording may vary slightly), and then select "Format." - this should erase everything, and the player should work normally after reloading the songs.

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