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How to run recovery (located in D: drive) in Gateway Notebook Mseries 6816 laptop with Vista

I have saved important files in an external hard drive and I realized that my laptop did not come with recovery CDs. Please help me recovery the original state of my computer. I went to explore and found the recovery in the D: drive but it was lock and inaccessible. How do I start or run the recovery process? My email address is helencastro8@yahoo.com

It has Windows Vista. I want to recovery it because all the programs are acting very weird. They do not work properly and most of them have missing .exe files. I don't know how that happened but I have not been able to correct the matter and decided to recovery it with your help.

Thank you.

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  • Anonymous Sep 26, 2008

    I found a process to recover the manufacturer's d: drive that stores all the recovery information to restore your computer back to it's original state. The process is in "Help & Support", where I did a search "recovery d: drive" and created a "recovery certificate" but I could not proceed with the recovery process because the next step was to open the "Local Security Settings" and I received the following error message, "MMC cannot open the file secpol.msc. This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient access rights to the file." I am logged as Administrator. I have antivirus and antispyware software in my computer that was protecting it but since it began to act up, it has not been able to run for similar reasons of missing files.

  • helencastro8 Sep 26, 2008

    I have virus protection software MacFee and it did not find a virus. I went to Help & Support in my computer and searched "recovery d: drive" and found a process to recover the data. I created a recovery certificate which it guided me to but when I attempted to open the "Local Security Settings" it gave me the following error message: "MMC cannot open the file secpol.msc. This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient access rights to the file." I am logged in as Adminstrator but I have not been able to run the manufacturer's recovery in d: because of that error message.

  • helencastro8 Sep 26, 2008

    I solved my issue. I did a full factory recovery with the instructions off the following link of the manufacturer.

    http://support.gateway.com/s/software/MI...



    Basically I pressed F8 repeatedly after start up, clicked repair computer, and so forth.

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Are you sure it not cause by virus? you can try online scan for virus. It might cause by virus that make system properly to work stable

Posted on Sep 26, 2008

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Important Information

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Hope this helps....

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