Question about Jenn-Air JCD2290HES Side by Side Refrigerator

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Jenn Air JCD2389 fridge not cold on fridge side

I have an 8 year old Jenn Air JCD2389 fridge that is not cold on fridge side. I cheched for the frezzer fan and for frost/blockage on the freezer side but everything looks good there. For a few months I heard what sounded like a fan blade that was a little off kilter on the fridge side and now there is no cold air blowing from the vent on the top of the fridge interior. Any reccomendations on the cause and the solution?

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  • rrt7 Feb 05, 2009

    mine is cold but not cold enough and the damper is on coldest the freezer works fine just frig is not as cold as it should be

  • Anonymous Feb 06, 2009

    If this happens every month, how can it permanently be resolved?
    Thanks

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You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

Posted on Sep 27, 2008

  • johnandbeth Jun 04, 2011

    The drain isn't clogged for me, so what should I check next?

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