Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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I have a HP dvd/cd rewritable drive (external) - Model #dvd640e. I believe I have a dvd stuck in the drive, but I can't eject the dvd (I can't open the slot to place the DVD in the drive). I have unplugged the device from my PC, but I don't see how I can open it to remove the DVD (if that's what is causing the problem). I only see two small crews in the back, underneath the on/off switch. Any suggestions?

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Yes i have a suggestion for you. You will find a very small pin size hole just below the tray. You need to insert a needle/Pin into that hole and press it. The tray will come out and you will be able to remove the dvd.

Please rate the solution.

All the best

Posted on Nov 01, 2008

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