My black ink will not print, it looks like there is no ink, though it is a new cartridge, the old one did the same which is why I replaced it. is there something I can clean..what is going on I love my printer
Exactly the same symptoms for our printer - a 5300. I've also ordered the new printhead but did it all online through the troubleshooting center - hope we get the ink cartridges too!
You all need a new printhead. If the eyes on the demo sheet (copy and photo at the same time) are coming out all white and they look like zombies the black text isn't working properly. Try cleaning the printhead. If that doesn't work, call kodak, you need a new printhead.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First thing, make sure the cartridge is seated properly. If so, try cleaning the print head. Normally if the other colors are good and the old black cartridge was working before if went empty try using the maint option and cleaning the print head it gets gummed up sometimes. Also look at the board on the cartridge/cartridge housing (the little gold connectors) and make sure none of them are damaged.
It could be you just have a bad cartridge, If it's new, take it back and get a new one to make sure it's not the cartridge. If you get the new one and it still doesn't print black, then you have a bad print head. Meaning it would need to go to a service dealer to replace or repair the print head.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink or toner cartridge? Please consider the following: If you are using a refilled or third party cartridges that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors. If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges Don
My printer does the same thing. I changed the blank ink yesterday (the printer shows the black ink was low) however after trying and trying and not being able to complete the alignment I decided to change the color ink as well. It worked. Printer works fine now. Sometimes the ink dries up and you have to change it even though you know it should last longer. Give it a try and let me know. email@example.com
When you go to print on your settings select print in black only. Did you buy Brother ink? Having old cartridges refilled or buying generic can pose a problem. I remember correctly brothers have a chip on the ink cartridge? I have gone through so many printers and its really not worth going any further, seems as though you have put sometime and effort in to this 100$ printer. Take 100$ & buy a kodak easy share all in one the ink is 15$ brand new.
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
start control panel printer and fax right click your printer, choose properties go tab by tab and look for print quality and then try something like this choose econo mode, or ink saving mode to start.
try to print in grayscale mode and use only the black ink cartridge.
that should be your new default, and you don~t have to change it from winthin other programs
The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.
If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.
The Epson FAQ lists several techniques for resolving this problem.
There is also an animation on how to replace the ink cartridges.