Question about Verizon Communications HTC SMT5800 Cell Phone - Silver

1 Answer

Front keys on my phone won't respond

Recently, i've dropped it maybe, twice and the battery fell out. and when i powered it up, the gray keys surrounding the number pad on the front wouldn't respond. none of the directional keys, the ok key, the send/end keys, etc. none of them worked.

Posted by on

  • 1 more comment 
  • johnequest12 Sep 26, 2008

    I have same issue, but only number pad won't respond..so i have to use numbers on slide out keyboard

  • Anonymous Jan 04, 2009

    i didnt even drop my phone at all, i just slept with it in my pocket one night, i wake up to find the front keypad not working, the numbers work fine, but not the buttons surrounding it. im thinking i will just take it to the verizon store.

  • shawnkelley Apr 11, 2009

    front keys not working either. just got it 2 months ago

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My phone did this. It was six months old and Verizon replaced it no questions asked. They ship you a new phone and you have ten days to mail the old one back so you have time to take them both to the store and let the tech move the contacts over.

Posted on Oct 18, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My phone fell.in the sink


It might work again if you're able to open up anything that you can open up... and allow to sit in a warm, dry place for a few hours. If you're able, it might help in drying to remove the battery. As you're trying to dry it out, you might want to turn it so that the keys are down. Maybe some moisture will drop out of it. It's an "iffy" deal. Might work... or might not...

Dec 03, 2013 | Sanyo 2700 JUNO

1 Answer

Won't start ,nothing will come on, key won't come out.


a list say what test are you doing so far, or all the things that you check so far, (charge the battery) then maybe some one can help because the way you say any body will respond to you first your car need to have a battery to produce electric power buy a battery first for you car? then you tried to star the car? first put the year & model of the car

Apr 04, 2013 | 2008 Chevrolet Hhr

1 Answer

Recently my samsung galaxy s2 fell on the ground and shattered the screen! A day later the phone just died! I've bought and fitted new screen and housing but the the phone still won't charge or...


you need a new phone i think you broke the motherboard in the phone i did this as well and tried to fix it myself when i took it in to get fixed they said that the motherboard was broken and that i just needed a new phone... good luck look at it and make sure nothing else had been disconnected also look at the charge points and make sure nothing broke off and got stuck in there i know simple stuff... but sometimes thats the problem...

Jan 10, 2013 | Cell Phones

1 Answer

Why won't my mower just run already?


Hi, most likely the carby has dirt in it again(if this is what the shop have been cleaning each time). If it comes good when cold the valves need adjusting. Regards Phil.

Jun 13, 2012 | Craftsman 675 Series 190cc 22" Briggs ...

1 Answer

HTC SMART BATTERY DISCHARGES VERY SOON SO I HAVE TO CHARGE IT TWICE A DAY GIVE ME SOLUTION


Ifthe cell phone battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.

Jun 25, 2011 | Cell Phones

1 Answer

SOLUTION FOR NOKIA 7510 (won't turn on/flashing black and white screen) Remove the battery Press the power button for few seconds Install the battery back on Turn the phone back on it should work that...


I've had this happen twice, both times when I tried to quit during a long web page download. Just taking the battery out briefly won't help though. It has to be out for somewhere between 12 and 24 hours. Probably there's a capacitor or a small battery that has to drain in order to reset some volatile memory.

Mar 04, 2011 | Nokia 7510 Cell Phone

1 Answer

Hi there, I just dropped my nokia e63. The moment it fell down its battery just came out. I think it fell on snow and the water may have gone inside it. After re-assembling my phone I just opened my Music...


Switch-off your phone. 1. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to swtich on the phone. Remember, do not let go the 3 press and hold keys until you see a formatting word screen show! 2. After a few minutes when the Full phone formatting completed, your phone will back to original system and factory settting.

Dec 31, 2010 | Nokia E63 Cell Phone

1 Answer

My phone fell in water and the joystick no more respond to stimulus, the * key, 0 key and the c key. what can i do to solve this problem


my phone fell in water and the joystick no more respond to stimulus, the * key, 0 key and the c key. what can i do to solve this problem

Oct 22, 2008 | Sony Ericsson K320i Cellular Phone

Not finding what you are looking for?
Verizon Communications HTC SMT5800 Cell Phone - Silver Logo

Related Topics:

334 people viewed this question

Ask a Question

Usually answered in minutes!

Top Verizon Communications Cell Phones Experts

Bee Santiago

Level 2 Expert

268 Answers

yadayada
yadayada

Level 3 Expert

67878 Answers

Thomas Hoodless

Level 1 Expert

10 Answers

Are you a Verizon Communications Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...