Recently, i've dropped it maybe, twice and the battery fell out. and when i powered it up, the gray keys surrounding the number pad on the front wouldn't respond. none of the directional keys, the ok key, the send/end keys, etc. none of them worked.
My phone did this. It was six months old and Verizon replaced it no questions asked. They ship you a new phone and you have ten days to mail the old one back so you have time to take them both to the store and let the tech move the contacts over.
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If this is an Android based device, try booting it into recovery mode to see if the device responds at all. You can do this on an Android device by hitting a combination of keys while the device is powered off. It varies by device, but is usually the VOLUME UP KEY, HOME KEY, AND POWER KEY. If the phone does not respond, try pulling the battery and restarting the device.
If it is an iPhone, try connecting to iTunes and see if the device gives any response on the display.
This will help give you an idea if the device needs repair or just needed a restart.
you need a new phone i think you broke the motherboard in the phone i did this as well and tried to fix it myself when i took it in to get fixed they said that the motherboard was broken and that i just needed a new phone... good luck look at it and make sure nothing else had been disconnected also look at the charge points and make sure nothing broke off and got stuck in there i know simple stuff... but sometimes thats the problem...
Ifthe cell phone battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall.
ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time.
Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.
I've had this happen twice, both times when I tried to quit during a long web page download. Just taking the battery out briefly won't help though. It has to be out for somewhere between 12 and 24 hours. Probably there's a capacitor or a small battery that has to drain in order to reset some volatile memory.
Switch-off your phone. 1. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to swtich on the phone. Remember, do not let go the 3 press and hold keys until you see a formatting word screen show! 2. After a few minutes when the Full phone formatting completed, your phone will back to original system and factory settting.
Switch-off your phone. 1. Press and hold 3 keys; Green dial key, *
Star key, no. 3 key on keypad and then press the power on/off to
swtich on the phone. Remember, do not let go the 3 press and
keys until you see a formatting word screen show! 2. After a
minutes when the Full phone formatting completed, your phone
back to original system and factory settting.
it's probably going to be really expensive to repair it if there is major damage. but i got in the pool with my matrix in my pocket and i dried it out and it wont turn on with the battery in it(it's bad i know) but if i take it out and plug it up it works fine but i cannot call, or text. it wont connect to a network. i dont know whether or not i should invest in a battery which isn't that pricey at all or just get a new phone. i'm just not sure if a new battery will fix the problem.