Question about SKYPE Phones

3 Answers

Password Computer crashed now fixed but have no phone as i forgot my password had e-mail sent with new token every time i put it in my computer it comes up that the page can not be displayed what do i do now i am not a wiz only learning still so hope you can help me thank you. sandra=sandf@three.com.au .

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  • sandf Sep 26, 2008

    computer crashed fixed now forgot my skype password so have no phone had an e-mail with new token when put in the computer page comes up canot be displayed how do i get my password am not a wiz on the computer still learning so hope you can help thank you.
    sandf1945=sandf@three.com.au

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3 Answers

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  • 558 Answers

Hi there,

If you having trouble to logging in, do the following:
There are a number of issues that can cause trouble logging in:

First ensure that you are using the correct username and password for your account. If you have forgotten your password you can request a new one here:
Password reminder

If your password is correct but you are having trouble logging into the Skype network you may be having connections problems. Here is a list of procedures to go through for fixing your connection problems. Please try following:

1)Make sure you have latest version of Skype. It can be found here:
Download Skype


2) Close Skype

3) If you have router, please reboot your router

4) If you are behind proxy server, make sure you have set all proxy settings in Internet Explorer -- Tools -- Internet Options -- Connections -- LAN settings and in Skype under Tools -- Options -- Connection

5) If you are using windows built-in firewall,
Go to Start menu -- Settings -- Control Panel -- Windows firewall
If 'Don't allow exceptions' is ticked, please untick it.
Go to the 'Exceptions' tab
If there is Skype listed below, delete it.
Start Skype, you will be prompted to allow Skype to connect to internet, accept it.

6) If you are using some other firewall,
Go to Start menu -- Programs and select your firewall
Make sure that exceptions are allowed.
Go to 'Exceptions' tab
If there is Skype listed below, delete it
Start Skype, you will be prompted to allow Skype to connect to the internet, select 'Yes'

We also advise you to check the following:
Go to Tools - Options - Connections and then untick Use port 80 and 443 as alternatives for incoming connections

7) Start Skype

If it does not help, please have a look at our troubleshooter which addresses this error.


Regards
Ellin

Posted on Sep 26, 2008

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The best thing to do here since your computer crashed is to uninstall/resinatll the skyp software from your computer so you have a fresh setup and that should fix thsi problem...

Hope that helps..........

Posted on Sep 26, 2008

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Hi,
Check This file at youtube might help you out.

Posted on Sep 26, 2008

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