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I put a disk into my DVD player and after loading it said that no disc was in the tray. I then went to the unit and hit the open/close button and it said open on the screen but did not. I got the owners guide and found that if I unplug the unit wait 2 minutes and try again it should reset itself. It did not. What should I try now?

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  • rick7229 Sep 26, 2008

    The disc is stuck in the unit and it will not read. After reading the disc the unit says that there is no disc in the DVD. I press open and the tray does not open. I hope that this helps and thank you for assisting.

  • mike colby May 11, 2010

    So now is your dvd stuck in the player or it just wont read the disk?

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You will need to open your dvd player and take the dvd out,there should be screws around the outside of the player once you get all these out you should beable to slide the top off and look right in your dvd player,while your in there get your dvd and see if anything looks like it it is out of place and clean the lazer eye with some lens cleaner then put it back together and try again

Posted on Oct 04, 2008

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Still no solution to my problem.

Posted on Sep 26, 2008

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I put a disk in and there was already one in now it wont eject


The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
sp.gif sp.gif Follow the steps below to troubleshoot this issue.
    IMPORTANT: The disc tray will not open while a disc is loading; this is normal operation. If this is the case, wait until the disc is finished loading before pressing the OPEN/CLOSE button to open the disc tray.
  1. Make sure the disc tray is not locked; if necessary,
  2. Perform a power reset.
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    2. After the BD player turns off, press the POWER button again to turn it back on.
  3. Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
  4. If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
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    2. Turn the BD player back on.
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      • It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required

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KM,

You'll need to check the region code of your player.

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AVS link below
http://www.avsforum.com/avs-vb/showthread.php?t=1054927&page=413

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