Question about Epson RX620 All-In-One InkJet Photo Printer

1 Answer

PRINTER ERROR. See manual

I need to know how to resolve the above issue. When I power off the computer and turn it back on, it starts printing without grabbing a sheet of paper from the printer tray. After a few seconds the printer realizes that the paper is not there and shows the above error. I believe it thinks there is a paper jam.

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  • 558 Answers

May be a paper jam causing it.

Or you have given prior command which is still in the Print.

Try to open the Print Window by :

Start --> setting /Control panel--> Print and Faxes --> the select the printer and open the window

Cancel all document if still there.

After then, go to start -- > Run--> Type --> msconfig
Go to start up Tab --> Uncheck the entries for printer and then restart the computer. It will definetly fix the error.

Have a nice day. Dont forget to vote me.

Regards
Ellin


Posted on Sep 26, 2008

  • Puneet Jain
    Puneet Jain Oct 18, 2008

    Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.


    If you dont fix the problem yet by the solution given then I would suggest you more options, let me know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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I was using this printer (Cannon Mp 540) since last one year in between I changed all ink bottes also now the ink cartreges are almost full, two days back I started this printer and I got message on screen...


Resume the printer
You need to use the Resume option to solve the error easily and simply. The printer must be turn off while selecting the Resume option. After holding down the Power button, you need to press down the Resume option. You need to continue this process four or five times. During this process, the counter absorber option will be modified and the issue can be solved. After completing these processes, you need to restart the printer. The error will be resolved after this.

Fix cartridge issues
The storage medium in a printer is the cartridge. If this has any issues, then also the printing process will not happen and thus the printer error B200 would occur. You could change this storage device to resolve this issue.

Proper driver installation
If none of the above solutions could resolve the issue, then the issue might be related to the driver of the printer. Failure of driver updation, incompatibility of drivers due to Operating System up-gradation, malwares are some of the reasons behind the failure of printer drivers. If you update the driver properly, then you could resolve most of the errors that may arise due to the driver issue.

Feb 15, 2011 | Canon PIXMA MP540 All-In-One InkJet...

1 Answer

Flashing reset power


The HP support site has the following solution for your problem. Appearantly, If turning the power off by pressing the power button and then turning the power back on, by pushing the power button does not solve the problem, the printer needs to be examined by a service technician. When this type of problem happens to me, I will always unplug and remove all power for the device, be it a printer or computer and let it sit for a few minutes before plugging it back in and turning it back on. This gives the unit time to cool down and reset itself. I pasted the solution page excerp from the HP support site below to show you exactly what HP suggests. I hope that you found this information helpful. If I can be of further service to you, please let me know. Brian All lights on the all-in-one are flashing and there is a Power Reset error message in the LCD. You may be experiencing all or one of the following symptoms:
  • All lights flash and the Power Reset message displays on the LCD when the unit is first turned on or during any normal operation of the product such as printing, changing cartridges, copying, faxing, or remaining idle, while the unit is turned on. Solution
  • Follow the steps below until the issue is resolved. All of the following steps might not be necessary to resolve the issue. Step one - Turn the unit off and on
    1. Press the Power button to turn the unit off.
    2. Press the Power button to turn the unit back on.
    3. Try to print a simple print job or copy.
    • If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved, continue to the next step.
    Step two - Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.

Jan 04, 2011 | HP Officejet 6310 All-In-One InkJet...

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Reset power message when I try to print on my HP6310 all in one


Step one - Turn the unit off and on
  1. Press the Power button to turn the unit off.
  2. Press the Power button to turn the unit back on.
  3. Try to print a simple print job or copy.
  • If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
  • If the issue is not resolved, continue to the next step.
  • Step two - Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.

Jun 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Printer wil print when scanning but not from computer


There are a few steps you will need to follow to resolve this problem. Follow these steps one after the other. start with the first step. after each step, try to print and see what happens. if your problem is resolved, ignore the other steps.

Step one: Clear any paper or carriage path obstructions

1.
With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2.
Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3.
Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4.
Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5.
Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6.
Press the On button to turn on the product.

Step two: Ensure correct installation of the front panel overlay
If the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, ensure correct installation of the front panel overlay by following the instructions below.
If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to re-install the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.
NOTE: If you have already installed the front panel overlay, proceed to the next step.

1.
Disconnect the power cord.
2.
Locate the front panel cover and peel off the paper backing to expose the adhesive as shown in the graphic below.

3.
Lift the scanner lid and carefully line up and install the front panel overlay.

4.
Plug the power cord in.
5.
Try the print job again to see if this step resolved the issue.
*
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
*
If the issue is not resolved , continue to the next step.

Step three: Plug the product directly into a wall outlet
Verify that the product is properly connected to a suitable power source by following the instructions below.

1.
Verify that the computer and the all-in-one product have a three-prong power plug.
2.
Unplug the power cable from the back of the all-in-one.
3.
Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
4.
Plug the power cable into the back of the all-in-one.
5.
Try the print job again to see if this step resolved the issue.
*
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
*
If the issue is not resolved , continue to the next step.

Step four: Perform a partial reset
A partial reset will return user settings to factory defaults. you may have, language and country/region settings also resetted. Perform a partial reset of the product by following the instructions below.

1.
Unplug the power cord from the unit.
2.
Reconnect the power cord into the unit.
3.
When the lights begin to flash, press and hold the On/Resume and Paper Size buttons.
4.
When only the On/Resume light is flashing, release the buttons.
When the On/Resume light is steady, the reset is complete.
5.
Try the print job again to see if this step resolved the issue.
*
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
*
If the issue is not resolved , continue to the next step.

Step five: Remove and re-install the print cartridges
Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure correct installation of the print cartridges by following the instructions below.

1.
With the printer plugged in and turned on, open the cartridge access door (see the illustration). After a moment, the print carriage should come to the center.
The print cartridge carriage is the plastic part that holds the print cartridges.

NOTE: If the carriage does not come to the center, try turning the printer off and on.
2.
When the carriage is at the center of the access area, unplug the printer.
3.
Remove the cartridges from the carriage and check them for damage. Check for obstructions under and around the carriage. Replace any damaged cartridges.
NOTE: Try to inspect and reinstall the cartridges as quickly as possible, so that they do not dry out. Avoid touching the copper-colored parts of the cartridge.

4.
Reinstall the print cartridges.
*
The black or photo cartridge goes on the right.
*
The tri-color cartridge goes on the left.

5.
Close the cartridge access door, plug the printer back in and turn it on.
6.
Try the print job again to see if this step resolved the issue.
*
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
*
If the issue is not resolved , continue to the next step.

Step six: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

May 19, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Cartridge error


Step one:Clear any paper or carriage path obstructions
Right-click the link below to open a new browser window with specific instructions about how to clear paper jams. When you have completed the instructions for removing a paper jam, return to this point in these instructions to continue resolving a carriage stall. Click here for information on resolving paper jams.
Moving the carriage
With the all-in-one turned on, open the print cartridge access door. The print carriage might try to come to move into the access area. Allow it to move to that position if it does.
Without turning off the all-in-one, disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the parts to be moved by hand and to reset the paper feed mechanism.
Looking in through either the print cartridge access door or the output paper tray, verify that the print cartridges are locked into the carriage and have not come loose. Also verify that there are no obstructions under or around the carriage to block it from moving.
Verify that the print carriage can move freely across the width of the all-in-one by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and reconnect the power cord.
Press the On button to turn on the all-in-one.
Print the self test from the menu to check the functionality of the product by following these steps:
*Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
* If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
* If the issue is not resolved , continue to the next step.
Step two: Plug the product directly into a wall outlet
Verify that the product is properly connected to a suitable power source by following the instructions below.
Verify that the computer and the all-in-one product have a three-prong power plug.
Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
Try the print job again to see if this step resolved the issue.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
NOTE:If the product prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
If the issue is not resolved , continue to the next step.
Step three: Ensure that the control panel faceplate is installed correctly
If the control panel faceplate, or bezel, is incorrectly installed, the product may indicate a false carriage stall or carriage jam error condition. If the product has not been set up before, make sure the control panel faceplate is installed correctly by following the instructions below.
If the control panel faceplate is already installed, and your printer has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to ensure proper installation of the faceplate adhesive or pins.
NOTE:If the control panel faceplate is already installed, proceed to the next step.
Attach the front panel covers.
Align the faceplate over the buttons on the top of the HP All-in-One.
Figure 1: Aligning the faceplate
Snap the faceplate firmly into place.
f538323.gif
Comment by technotech, posted on Nov 01, 2008 72a068b.gif Figure 2: Attaching the control panel faceplate
Make sure all the buttons can move freely.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step four: Perform a partial reset
A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.
With the unit turned on, unplug the power cord from the unit.
NOTE:Do not do a partial reset when the printer is turned off.
Press and hold # and 3 while plugging in the power cord.
When Part.NVM Reset displays, release both buttons. The unit gets reset and comes online.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step five: Remove and re-install the print cartridges
Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure that the cartridges are installed correctly by following the instructions below.
Turn on the HP Officejet, and open the print-carriage access door.The print carriage will move into the access area.
Figure 3: Opening the print carriage access door
After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.285fc74.gif
Figure 4: Removing the print cartridge
d52ad2b.gif
1 - Print cartridge slot for the tri-color print cartridge
2 - Print cartridge slot for the black and photo print cartridges
NOTE:It is normal to see ink buildup in the print cartridge slots.
Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
Close the print cartridge access door.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step six: Service the printer :- If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 01, 2008 | HP Officejet 5610 All-In-One InkJet...

2 Answers

I cant get my printer to print


Step one:Clear any paper or carriage path obstructions
Right-click the link below to open a new browser window with specific instructions about how to clear paper jams. When you have completed the instructions for removing a paper jam, return to this point in these instructions to continue resolving a carriage stall. Click here for information on resolving paper jams.
Moving the carriage
With the all-in-one turned on, open the print cartridge access door. The print carriage might try to come to move into the access area. Allow it to move to that position if it does.
Without turning off the all-in-one, disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the parts to be moved by hand and to reset the paper feed mechanism.
Looking in through either the print cartridge access door or the output paper tray, verify that the print cartridges are locked into the carriage and have not come loose. Also verify that there are no obstructions under or around the carriage to block it from moving.
Verify that the print carriage can move freely across the width of the all-in-one by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and reconnect the power cord.
Press the On button to turn on the all-in-one.
Print the self test from the menu to check the functionality of the product by following these steps:
*Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
* If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
* If the issue is not resolved , continue to the next step.
Step two: Plug the product directly into a wall outlet
Verify that the product is properly connected to a suitable power source by following the instructions below.
Verify that the computer and the all-in-one product have a three-prong power plug.
Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
Try the print job again to see if this step resolved the issue.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
NOTE:If the product prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
If the issue is not resolved , continue to the next step.
Step three: Ensure that the control panel faceplate is installed correctly
If the control panel faceplate, or bezel, is incorrectly installed, the product may indicate a false carriage stall or carriage jam error condition. If the product has not been set up before, make sure the control panel faceplate is installed correctly by following the instructions below.
If the control panel faceplate is already installed, and your printer has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to ensure proper installation of the faceplate adhesive or pins.
NOTE:If the control panel faceplate is already installed, proceed to the next step.
Attach the front panel covers.
Align the faceplate over the buttons on the top of the HP All-in-One.
Figure 1: Aligning the faceplate
Snap the faceplate firmly into place.
Figure 2: Attaching the control panel faceplate
Make sure all the buttons can move freely.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step four: Perform a partial reset
A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.
With the unit turned on, unplug the power cord from the unit.
NOTE:Do not do a partial reset when the printer is turned off.
Press and hold # and 3 while plugging in the power cord.
When Part.NVM Reset displays, release both buttons. The unit gets reset and comes online.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step five: Remove and re-install the print cartridges
Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure that the cartridges are installed correctly by following the instructions below.
Turn on the HP Officejet, and open the print-carriage access door.The print carriage will move into the access area.
Figure 3: Opening the print carriage access door
After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
Figure 4: Removing the print cartridge
1 - Print cartridge slot for the tri-color print cartridge
2 - Print cartridge slot for the black and photo print cartridges
NOTE:It is normal to see ink buildup in the print cartridge slots.
Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
Close the print cartridge access door.
Print the self test from the menu to check the functionality of the product by following these steps:
Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Step six: Service the printer :- If you have completed all the steps listed above and are still experiencing a problem, service the product.

Oct 27, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Cartridge jam displayed


Follow these instructions: Moving the carriage
  1. With the all-in-one turned on, open the print cartridge access door. The print carriage might try to come to move into the access area. Allow it to move to that position if it does.
  2. Without turning off the all-in-one, disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the parts to be moved by hand and to reset the paper feed mechanism.
  3. Looking in through either the print cartridge access door or the output paper tray, verify that the print cartridges are locked into the carriage and have not come loose. Also verify that there are no obstructions under or around the carriage to block it from moving.
  4. Verify that the print carriage can move freely across the width of the all-in-one by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
  5. Close the print cartridge access door and reconnect the power cord.
  6. Press the On button to turn on the all-in-one.
  7. Print the self test from the menu to check the functionality of the product by following these steps:
    • Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
  8. If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved , continue to the next step.
Step two: Plug the product directly into a wall outlet Verify that the product is properly connected to a suitable power source by following the instructions below.
  1. Verify that the computer and the all-in-one product have a three-prong power plug.
  2. Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
  3. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • The above was from this HP doc:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00577763&lc=en&dlc=en&cc=us&lang=en&rule=34246&product=441125


How to clear error message from HP:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00441807&lc=en&dlc=en&cc=us&lang=en&rule=34246&product=441125

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 16, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Error: 0xb9dlbf0a


These error codes indicate that the product has an internal condition. Solution Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, contact HP technical support for assistance.

Jul 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

Error code 1517--remove and check cartridge


Solution Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue. Step one: Clear any paper or carriage path obstructions Right-click the link below to open a new browser window with specific instructions about how to clear paper jams. When you have completed paper jam removal instructions, return to this point in these instructions to continue resolving a carriage stall. Click here for information on resolving paper jams (c00107909). (in English). Moving the carriage
  1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
  2. Without turning off the product, unplug the power cord from the back of the all-in-one. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
  3. Looking in through either the print cartridge access door or the output paper tray, verify that the print cartridges are locked into the carriage and have not come loose. Also verify that there are no obstructions under or around the carriage to block it from moving.
  4. Verify that the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
  5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
  6. Press the On button to turn on the product.
  7. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved , continue to the next step.
Step two: Ensure correct installation of the front panel overlay If the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, ensure correct installation of the front panel overlay by following the instructions below. If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to re-install the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.
NOTE: 12If the front panel overlay is already installed, proceed to the next step.
  1. Insert the two tabs of the bezel into the top slots on the unit. Figure 1: Inserting the tabs c00303994.gif
  2. Tilt the bezel down and press firmly. Verify that the tabs lock into position and that the cover is even with the edges of the unit. Figure 2: Locking the tabs c00303995.gif
  3. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved , continue to the next step.
Step three: Plug the product directly into a wall outlet Verify that the product is properly connected to a suitable power source by following the instructions below.
  1. Verify that the computer and the all-in-one product have a three-prong power plug.
  2. Unplug the power cable from the back of the all-in-one.
  3. Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
  4. Plug the power cable into the back of the all-in-one.
  5. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
      NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.

Feb 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Crazy characters start to print when printing from pdf doc or certain websites


Hi,

I understand that the printer is printing garbage when you are trying to print from internet.

Please follow the below given instructions to resolve the issue.

This issue can occur if the data send from the application from which you are printing, is using the PC-8 character set. This will produce a smiley face or garbage charters each time an unsupported escape code is sent by application. To know the character set, please contact the manufacturer of the application.
Also, you can follow these steps to disable the power managment in the comoputer.
1. Right-click My Computer, choose properties
2. Click Hardware tab, click Device Manager button.
3. Click the + next to Universal Serial Bus Controller.
4. Right-click USB Root Hub, choose properties.
5. Click Power Management tab.
5. Uncheck the option "Allow the computer to turn off this device
to save power.
6. Click Ok.

If the issue persists, follow the instructions from the below given weblink to resolve the issue.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bpu01105&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

This should resolve the issue.

Regards,
Lawrence

Nov 13, 2007 | HP Photosmart C6180 All-In-One InkJet...

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