I've tried the "safely remove" feature and eject but the same box pops up every time stating that it's still in use, close programs and try again. But nothing is even open and it's not in use to my knowledge yet it still will not eject safely and I'm afraid to just disconnect w/o it saying it's OK. HELP me please, I tried the tech support number and waited 22 min and still no one, couldn't spend anymore cell minutes on hold...
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Just bought a new computer, running Win 7. Drive worked fine on Win XP. ... Windows 7 does not recognize SimpleTech 250GB external USB drive ... I find it hard to believe that a external USB 2.0 drive can't work with Win 7. There must be ...
SimpleTech dvi hdmi pc Hard Drives Questions & Answers ...
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Question about SimpleDrive 160 GB External USB 2.0 Hard Drive ... Question about250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive ... my PC does not recognize the external drive 96300-40001-001 Driver Problem: Check whether ..
Before you unplug an external hard drive, you need to unmount it first. If you don't, you can cause all kinds of problems.The term "unmount" basically means to prepare a drive to be unplugged from the Mac. In addition to external hard drives, "thumb drives" a/k/a "jump drives" as well as some cameras need to be unmounted before they are unplugged.When you unmount a drive, Mac OS X checks to see if you have any open files that are stored on that drive. If you do, the drive cannot be unmounted. This is a safety feature because if drive is removed with open files on it, the application that is using those files can become confused and you can lose or corrupt your data. If you unplug a hard drive that has not been unmounted, Mac OS X will pop up a box with a red Stop icon and a message that you shouldn't have done that. Nice info, but a little late at that point. I'm not saying that you will lose data every time you unplug a mounted drive, but the danger is there. I recently worked with someone who had his iPhoto Library on an external drive and he never unmounted the drive before unplugging it. It wasn't a problem for a long time but one time he opened iPhoto and all of the photos were missing. Unmounting a drive is easy. There is an Eject icon to the right of the drive name in the DEVICES section of a Finder window. Just click that icon. If you have multiple partitions to unmount, you can hold down the Option key when you click the Eject icon to unmount them all at once. I thought about it and did some looking and I couldn't find anywhere in Mac OS X that states the need to unmount before unplugging, other than the big Stop icon you get after the fact. I don't think it is something you are likely to think of on your own, either. But now you know.
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The memory card is ejected by just pressing it in until you hear a faint click then letting go. The card will pop out by itself about 1/8 inch and you can just grab it and easily pull it out the rest of the way. A word of caution. If you have written anything to the memory card from your laptop, you should not eject the card until you left-click on the tool bar icon "Safely Remove Hardware and Eject Media" then click on the pop-up list item to "Eject Mass Storage Device" which will reply with a "Safe to remove hardware" message. This insures that the contents of the buffer used for writing the memory card or stick has been completely written to the memory card or stick before it is removed. Because the card or stick is much slower to write than it is to read from the laptop's hard disk, there will always be a chance for an incomplete write causing card or stick corruption unless the "Safely Remove Hardware and Eject Media" is used.
i will pass on what was given to me for information. if you are still getting power to the drive you can remove the external casing, remove your pc side panel, where you would insert memory and plug the hard drive into the tape inside your pc to see if the pc will recognize the hard drive. if you are not getting any power or platters spinning then it is more serious. i wish you all the best. cherie
well hmmmmmmmmmm......well i hav never worked with simpletech more than once.. but well sorry to say it but you might have to go to a repair shop and ask them 2... itll run you no more than 50...because you might need to replace your laptop if you mess with it 2 much.... i have had 12 laptops and they all break because the mother board fries or because the drive is to filled with memory it wont delete anything...so whatever you do good luck
The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.
The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.
It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.
You will need a case with SATA data AND power cables for this to work.
You should not have to install and extra drivers for this device as Windows XP should find this device when you plug it in to the USB port. Try plugging it in to another USB port on your computer. Plug another device in to the USB and see if it works.
When you say the plug and play feature does not work, do you mean that Wndows does not see the device or the backup program is not working?