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Ice cream is not frozen solid in freezer - Refrigerators

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Hi thanks for the question try turning the thermostat to a higher number

Posted on Sep 25, 2008

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Ice cream is frozen solid hard.


Turn the temp down and put ice cream on the door.

Apr 16, 2010 | Kenmore 72073 Top Freezer Refrigerator

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Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.


This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

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Freezer is cold but not keeping icecream frozen.


If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

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Icecream is a tough call. Some brands have to many artaficial ingredients and that doesnt get solid. What temps are you getting in the freezer? Is everything else frozen solid?

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1 Answer

My ice cream won't stay frozen in my freezer.


Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

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1 Answer

Freezer not freezing


Check to see if the fan motor in the freezer is running. Most likely it is not circulating the cold air Also make sure the defrost drain line is clear and has drained out. A frozen sheet of ice will restrict airflow also

barneyluc.

Sep 28, 2008 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

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there are vent openings in the back of the freezer you should not block that ..it will cause the temp to go up

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1 Answer

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Problem is either that the water is spilling over when the ice tray fills or the ice shut flap is not closing correctly allowing warm air to enter the ice bin. Regards Advisor

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