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Revision: If the batteries stack on top of each other, they have to all go in the same direction. Be sure the flat backs are in the direction toward the spring. The protrusion on the other end of the battery will face away from the spring. End revision.
It is very common to use the following method.
Look into the compartment and you will see a spring where each battery goes. Place the battery's flat bottom against the spring. Put the compartment cover back on and test your scale. If the batteries are good and the scale works it should be ready for you to use once again.
I have a 10 year old Thinner bathroom scales also. Apparently the manufacturer designed it to make battery replacement hard so you'd buy a new scales. To replace the battery, if your unit is similar to mine, turn it over, remove all the screws and separate the top and bottom. You'll see the glass window that shows the weight. It is held in place by four tabs that are slightly twisted. Straighten them, lift the glass assembly clear without straining the wires, and turn it over to reveal the round black battery case. It is secured by three small screws and clear epoxy. Remove the epoxy with a knife blade, remove the screws, and separate the two halves of the case on one side being careful not to separate the other side where there is a metal connection piece. Using the knife tip, remove the CR2032 battery and replace it with a new one (available at Radio Shack or similar stores). Reassemble in reverse order; no need to replace epoxy. My scales worked fine after that.
If the display is showing "partial digits" on the display, it means a scale is excessively shaken (sometimes during shipping) it's possible for the LCD to become partially separated from the PCB (Printed Circuit Board). On many models you can gently press on the LCD and it will reconnect. However on many scales it's difficult to reach the LCD (without removing the cover) and thus the scale will often have to be returned to the manufacturer for repair. Contact them at 1-800-326-6247 for the Conair appliance customer service center.