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First, be sure your OS is compatible with the mp3 player. Usually it is written on the packaging or the manual as to which ones it is compatible with. Second, be sure you have all drivers installed BEFORE connecting the mp3 player. It can usually be found on a CD that came with the product, if not you can go to the GPX website and download the drivers from there. After downloading the drivers, restart your computer. Once it loads try plugging it in then. it should be picked up if you installed them correctly.
I went to the Element Electronics web site and looked up the requirements. They showed the need for a single AAA battery. It did not indicate that the battery was included in the package. Thanks for your help.
It is probably out of store warranty but you can check the original package for any manufacturer warranty. But; before you return the item power it off and wait 2 minutes and then put the battery back in and attempt to charge again
when they manufacture any unit such as yours they base the amount of storage according to an average size of mp3, most likely a 3 min song with minimal Layer-3 storaACM, 44100 Hz, 96 kbps, joint stereo files. if the files you are saving are larger than this , then they will take upto double and triple the space.
We are not the manufacturer. Fixya is an independent tech support site. You will have to contact either the store or GPX about a refund or in-warranty exchange - (314) 621-2881 or email at email@example.com.
This is the path I would recommend, since GPX doesn't see replacement screens (which would be almost impossible to install anyways).
If the MP3 Player does not turn on when the power button is pressed:
I just got one a few days ago and it didn't work when I took it out of the package. Unfortunately, there was nothing to indicate that the battery was not pre-charged before it was packaged (like most similar products are generally). After plugging it in the computer USB port for an hour or so, it worked fine (and still works fine).
If you need a manual try this url: http://portablemedia.manualsonline.com/manuals/mfg/osram_sylvania/osram_sylvania_mp3_player_product_list.html
i dont know the exact model. but there should be a usb cable that came with it. you should then plug the usb cable into the mp3 player and then plug it into the usb port on your computer. at which point on your computer it should have a popup notification recognizing a expansion drive. such as C: would be your hard drive and D: your cd/dvd rom. open the newly formed expansion drive and you can just copy the mp3's to the mp3 player.
you have to get music on to your windows media player and plug in your mp3 player and create your sync list for what songs you want on your mp3 player and it downloads itself in about i minute per song