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Tried to download new adobe reader,error report stating must get rid of 8 & 8.1 & old 9 version. Adobe told mee to go to "support.microsoft.com/kb290301" and use windows clean up.Not savvy with computers, and ended up here

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  • rdandrews Sep 25, 2008

    I did as you suggested but it reports that it cannot be removed,adobe said to use widows clean up, but I can't find my way to it

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You could go to contril panel and then add or remove programs and remove all adobe in there and then try a new download for adobe 9.

Posted on Sep 25, 2008

  • Mike Sep 25, 2008

    you might want to try and do system restore and take it back to before you had problem.

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