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Tried to download new adobe reader,error report stating must get rid of 8 & 8.1 & old 9 version. Adobe told mee to go to "support.microsoft.com/kb290301" and use windows clean up.Not savvy with computers, and ended up here

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  • rdandrews Sep 25, 2008

    I did as you suggested but it reports that it cannot be removed,adobe said to use widows clean up, but I can't find my way to it

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You could go to contril panel and then add or remove programs and remove all adobe in there and then try a new download for adobe 9.

Posted on Sep 25, 2008

  • Mike Sep 25, 2008

    you might want to try and do system restore and take it back to before you had problem.

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I downloaded adobe reader 9. When I tryed to get in ,I was told that ,I can't,because I don't have 8-9.I have tryed over and over,all they say is no 8-9. stop trying. Help


You probably downloaded the upgrade version. Go back to Adobe's websitr and make sure you download the full version of Acrobat Reader.

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You have to download a new version of adobe reader and install it. You can download it from the below link

http://get.adobe.com/reader/

Thanks

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Adobe 9 has several issue right now. Try adobe 8 and as allway be sure your machine is free of all malware and virus's

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Aobe won't let me use user guide


What version is the Adobe Acrobat Reader on your computer? If it is version 9 and you are trying to see the user guide from within a browser window (like Internet Explorer), you will have problems because of a known issue with Adobe Acrobat Reader 9. If the above is true, you will need to uninstall Adobe Acrobat Reader 9 and install Adobe Acrobat Reader version 8.1.3
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When I try to download acrobat reader 9 I gbet the message: The4 older version of adobe reader 9 cannot be removed Error 1714


Try to revome the old version by yourself, after that instal the new one.
If that dosent work, try to reinstal an old version first, then uninstal the same and instal the new one.
Seen this problem before, and one of the solutions obove should work for you.

Good luck

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1 Answer

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1 Answer

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Well maybe that is just as well, Adobe has Reader 9 out now, type Adobe Reader 9 in your search window and they will download the new one for you free. Good Luck. Please rate if I helped.

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1 Answer

I am having trouble printing with adobe/acrobat reader. can i take it off my computer and install adobe 9? if so how??


You can certainly uninstall any older version of Adobe Reader and install latest Adobe Acrobat Reader. Download the latest version from Adobe Website for free.

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