Question about HP OfficeJet G85 All-In-One InkJet Printer

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G85 Out of Paper

My printer will not feed any paper. I have worked with it for several hours and still will not feed. I have had no problems until know. Had this machine for years. I have always been able to fix problems but this none has me stumped

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Are the rollers turning when the job is received? This is a very fussy printer and seems to misfeed often. If the rollers are turning, clean those rollers well with a damp rag. Take a can of air and throughly spray it out. Check for bits of paper that have been lodged in the rollers. Make sure the paper is well fanned by hand (put air in between the sheets) before you load it. Make sure the paper is all the way back. 
If the rollers are not turning, then you have either a software problem (job not received correctly) or a mechanical issue. Hope this helps. If so, would you please rate this solution? Thanks! 

Posted on Oct 13, 2008

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