Question about LaCie Computers & Internet

3 Answers

LaCie 1TB USB Hard drive no longer recognized on my Mac G5. The blue light flashes and makes a strange beeping noise, eventually the noise stops and light glows steady. But, still not recognized.

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  • 3 more comments 
  • chrisprof Sep 25, 2008

    I already tried moving the drive to another Mac computer. Same problem. So, it must be the drive.

  • chrisprof Sep 25, 2008

    I tried the drive on a different Mac computer, same problem. So it must be the drive.

  • chrisprof Sep 25, 2008

    Drive is about 2 years old; out of warranty.

  • chrisprof Sep 25, 2008

    Removing drive from the case and placing it in the computer sounds like brain surgery to me! Of course, I'm getting pretty desperate. Can you give me any tips for doing this? I'd hate to kill the patient during surgery! My first patient, I might add....

  • chrisprof Sep 25, 2008

    I think I got all the help that is possible without actually getting the hard drive tested. And a video from Ekse on how to remove the hard drive is forthcoming... I'll let you know how the surgery goes!!

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3 Answers

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  • Master
  • 6,487 Answers

If you already tried connecting the hard drive to another computer and still the same, you can also try to put the hard drive to a different hard drive enclosure to make sure its not a problem with it, but if still the same the last thing to do is to take the hard drive out of the enclosure and put it inside the computer and hopefully it will be detected...

Hope that helps..............

Posted on Sep 25, 2008

  • Mark Gil
    Mark Gil Sep 25, 2008

    First thing to do is to unscrew the enclosure so you can take the hard drive out from it, then after that you can put it inside your computer and if its detected by the computer that will be good so you can still recover the files inside it also you will have a chance to format the drive.....

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How long have you owned the drive once we know if it is under warranty I can give you your best options moving forward. Once I have more information I can assist you further.
Thanks,
Lee

Posted on Sep 25, 2008

  • 5 more comments 
  • Lee A.
    Lee A. Sep 25, 2008

    It is likely the drive. Do you have information that you need to get off of it?
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 25, 2008

    It is still likely worth it to have the drive serviced, as 1TB drives have only become more common since then and should still be less then replacement.
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 25, 2008

    Are you against trying to have it fixed? Do you have critical data on the drive. I do not recommend the average consumer to do things like that because most times it leads to more damage. I can assist you in finding an authorized service center. Please take a moment and accept and rate my solution if you found it helpful and I can assist you further.
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 25, 2008

    https://www.lacie.com/mystuff/login.htm?...
    contact technical support and inquire about getting it serviced, they should also be able to provide you with an estimate. You can also take it to your local geek squad or your local comparable shop and they can take it out and test it for you but also make sure to get an estimate or total before hand on that as well. If you still need assistance let me know.
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 25, 2008
  • Lee A.
    Lee A. Sep 25, 2008

    http://www.ehow.com/how_2098180_external...
    Its actually quite easy. Hope you will reconsider the rating and give it to me but either way good luck,
    Lee


  • Lee A.
    Lee A. Sep 25, 2008

    http://www.associatedcontent.com/video/3...
    and also here is a video. I don't blackmail you into accepting my solution. I give you the best solution and only ask you rate it accordingly. if you still need assistance let me know.
    Thanks,
    Lee


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  • LaCie Master
  • 13,433 Answers

Please try the drive on another computer to norrow the problem down to the pc or the usb device.

Posted on Sep 25, 2008

  • 4 more comments 
  • Ekse Sep 25, 2008

    Theres not much you can do if the usb harddrive converter is broken, best to take it in for warranty repair / replacement, or you can take it to a computer repair shop for it to get tested, I suspect the harddrive itself might still work fine, if the usb converter in the middle of broken.



    This requires testing.

  • Ekse Sep 25, 2008

    I could make you a video in few hours of how exactly do it. but if you want me to put in all that effort, you will need to accept my solution. I will make the video, if I don't make it and post it on this page you can file in for a refund.

  • Ekse Sep 25, 2008

    I will get to work, I'l post it on this page in a few hours.

  • Ekse Sep 25, 2008

    If you post me more detailed information about your usb hdd, Im sure I could find you some helpful information on how to take your spesific case apart.



    I don't own the same drive you got, so this will be general help on the subject.



    The video is being processed by youtube and Il post it here soon.

  • Ekse Sep 25, 2008

    Here we go


    I also happened to find another video on youtube, I didn't make this extra video so I can't attach it here but if you want to view it, here you go

    http://www.youtube.com/watch?v=kqnnUm9Am...



    Its about how to build a external hard drive, so its going in the other direction you want to go but, it might be helpful.





    And as I said in the video, your mac might not have the connectors or room required for the hard drive, it might be best to get a pc, or take the hdd to someone for testing. if the harddrive itself works fine alone, connected to a computer. then the usb case is broken and would need to be replaced. Its a common problem with usb cases that the power source fails, and when the powersource fails the harddrive doesn't get enought power to work properly. so you just might need to get a new power adapter for it. thats happened a few times for me.



    If you have any questions or if you need anything else, let me know and I'l see what I can do.



    Thanks again,

    Ekse

  • Ekse Sep 25, 2008

    and as the case is 2 years old, I think the poweradapter is out of juice. So getting the power adapter tested or another power adapter might fix the issue easyly.

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