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All E000 codes have to do with the fixing unit. It can be reset but if the code comes back it will need to be serviced. It has been known to be caused by electrical noise on the main power supply so a filter might keep it from coming back. To reset. Press the star button followed by 2 and 8 at the same time, then the star button again. You should now be in service mode. Select COPIER and this will give you some options along the top. Select FUNCTION. In the list select CLEAR. From the next list select ERROR and press ok. Then switch off machine and back on at the power socket. If it clears then all is ok. Be warned!! Do not try to change any settings in service mode or clear any other function!! It is very easy to mess a lot of things up while in the service mode.
SC471 is a Transfer Belt HP error. The transfer belt does not lift in the rear. The rear cam (G060 3894) slips past its locking tab on the square stepped shaft and slips off the side. The fix: reposition the rear transfer belt lift cam to lock the tab into the square shaft. Secure the locking tab with a tie wrap.
Now this is the solution if you know what you are doing on this printer. I can not even begin to tell you in this forum how to dis-assemble the printer to get the transfer belt unit out and effect this repair. IKON is pretty pricy on labor. I would see if there is an independant guy locally that can do it. Inexpensive repair that I would charge $90 or less for. If you HAVE to call IKON then just make sure they do not try to tell you that you have to replace the transfer belt unit. This repair is all that is needed 90% of the time.
Good Luck and Thank You for using Fixya.
is there an error code appear on panel display? if there a error appear try to reset you may press * key,press 2&8 simultaneously, the select copier then select fuction then clear then error then ok then turn off& on