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My lexmark 2500 printer won't print. I have a meeting in one hour and it's 45 minutes across town. My black ink cartridge is totally empty but my color cartridge is brand new. Do both cartridges have to be full in order to work? PLEASE HELP

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Both cartridges have to have ink them. I know that it sounds stupid, but that is the case. It's also a very bad practice to let your cartridge run completely out. By letting that happen you reduce the chance of it being successfully refilled. It can burn out the cartridges chip, as well. I wish that I had better news for you. Good luck.

Posted on Sep 25, 2008


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The printer would need all cartridges to have sufficient ink levels to continue printing - that's to prevent damaging the printhead. Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

To save on your ink investment, try printing in draft mode and by making sure that your printing preferences is set to print using black ink only.

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My Pinnacle Pro 901 is set to print using black ink only but it keeps telling me I need to replace color cartridges and won't print.

You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

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Smash printer with axe or sledgehammer. Grin maniacally. After researching on internet,go out & buy new printer that allows you to print till empty & refill again! Obviously not a Lexmark...

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Installed new 28 and 29 cartridges in lexmark x2550 and it won't recognise the cartridge and won't print at all, very frustrating please help urgently

It could be that your cartridges need some cleaning. On your computer, launch the Lexmark Solution Center. Click Start menu > Programs or All Programs >Lexmark 2500 Series > Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. Try to print again.

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All ink cartridge bays has to be filled with a working cartridge, for the print driver to allow you to print. That is why I prefer single ink type printers, so it is not so expensive to maintain the inks you don't use.

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I own a Cartridge World ink refilling store and I can't refill the Lexmark 36 and 37 cartridges. Your printer deactivates the electronics on this cartridge when the ink levels get low. Your printer needs a black and a color cartridge with functioning electronics to print. I NEVER recommend Lexmark printers. They are poorly made, don't accept refills easily, and have the most expensive ink across manufacturers and it is designed to clog your cartridge unless you use it quickly. If you keep this machine you are stuck buying Lexmark brand ink (the return program cartridges are a little cheaper though).

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Refilling cartridges

For that printer: there are 4 color and 4 black cartridges BESIDES the #31 photo cartridge. Lexmark has made it so you MUST either, throw away or send to them, the 36 and 37, the 36XL and 37XL. The printer will never again recognize them after they are removed from the printer...
However, the 36XLA and 37XLA AND the 36A and 37A as well as the 31 Photo may be removed from the printer, refilled, and reinstalled.

I have seen some forums that say you can but a piece of BLACK tape, across the bottom row of contacts on the non-refillable cartridges....I believe there are 4 to 7 contacts across the bottom row only.....and the printer will still give you a message that it needs ink.....but it WILL print. I have not tested this theory yet though. I have just gotten the first message saying my black ink is very low.

Hope this helps and I think Lexmark Corporation Sucks for tricking people like this. (This printer comes with the NON refillable cartridges as default, but I did NOT see in the documentation that it couldn't be refilled. Nasty people........:(

Good Luck~~!

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