Take a little soap and a little water and clean the gray feed tire that is located in the document feeder. Check for any paper obstructions. If the machine has had a lot of prints I would replace the feed tire.
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"Document in ADF", usually means that there is a document in the Automatic Document Feeder. Or to put it differently, there is a paper jam in the document feeder (probably of the scanner part).
The fix is to check the feeder and clear the jam. Sometimes it indicates there is a piece of paper stuck or a faulty paper detector.
The ADF is the "automatic document feeder". It's at the top of the printer. It's where you place multiple sheets of paper on a tray to get fed into the copying part of the printer. There is either a sheet of paper jammed in there or a piece of a paper stuck in there.
Lift the cover to the ADF (Automatic Document Feeder) and remove any paper debris from the rollers. Also, clean the rollers with a very damp cloth and a dab od dish washing detergent.
Also, check to see that the spring loaded lever is in place.
Clear the jam from the automatic document feeder (ADF)
Make sure the product is turned off and the power cord is unplugged.
Grasp the upper edge of the automatic document feeder (ADF) assembly and open it.
Raise the roller assembly.
Gently remove any jammed paper from the ADF.
Lower the roller assembly.
Close the ADF assembly.
Plug the power cord back into the product.
Press the Power button ( ) to turn the product on.
Try the print job again.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Sounds like there is something going on with the paper sensor flag that resides in the top cover of the automatic document feeder. Need to make sure it is moving freely. It is spring loaded so it should move freely and spring back in to place. Sounds like your may be sticking in the up position after a few sheets. When the ADF lid is down these sensor flags should go in to holes in the bottom of the ADF. Hope this helps..