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My Canon Ixus 9501S which is normally fantastic just developed a "Lens Error - Restart camera". The lens will not retract and I have no way of rectifying the problem as yet. Camera is about 12 months old.

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Hi

There is no camera reset for this model, what you are seeing is a generic stuck lens error message. If your camera is less than a year old, try and get it repaired under warranty first.

Your lens needs to be cleaned, repaired or replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know, because I own one that charges a reasonable price to do the repair! (Google 'darntoothysam') $75 is all it takes to install a new lens for you; just let us know if we can help!

Good luck from

Darntoothysam com

Posted on Sep 25, 2008

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What you are seeing is just an error message, starting your camera again won't do anything unfortunately.

You need to replace the lens, we have your lens repair available on our site for about $75! If we can help please let us know.

Thomas
Owner- Darntoothysam com

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