Question about Solis Master 5000 Espresso Machine

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Decalcification and Ventilate

My digital screen says "decalcify and ventilate", but the manual has no instructions on how to solve the problem

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  • pacemarina Sep 25, 2008

    thanks

  • terry2000 Dec 17, 2008

    I have the messge DECALCIFY on my machine. How do I remedy this, or where can I get the machine services? I am in Johannesburg, South Africa.

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Hi,

Try to make a cup of water (tea), make sure you get a full cup of water. If you only get a half cup of water then i think you have to replace the flow meter in the machine.

Best regards
/Mirran

Posted on Sep 25, 2008

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How do I make ventilate message go away


  • Check to make sure there's nothing inside your flow meter.
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you have to decalcify your machine,but not sure will yuo can!!!

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I have saeco incanto coffe machine and when I have turned on the machine message appears Ventilate.


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On the screen it is written decalcifying.How do I fix this?


This is a pretty sophisticated coffee maker.. the manual goes into great detail about set up for entering water hardness and descaling messages. There is a discussion about the decalcifying procedure, but none the mentions a decalcifying message.

You should re-read the manual and possibly re-enter the programming again. The manual is available for free, here. Pay particular attention to sections 15, 16a, 20c and 22. These sections are only a paragraph long, but will help explain the filters, decalcify procedure and decalcification tablets.

Please rate this reply - thanks!



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You machine is now ventilated (primed) and should be ready to go.

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Hi,

Can you make a cup of water or there will only comes a half cup?

If you only get a half cup then you have to replace the flow meter in the machine.

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My coffee machine says decalcify ventilate


For ventilate:
When it says to ventilate, it is asking you to prime the pump. Put acup under the panarello wand ( the steamer/frother) to catch thedischarged water and press the hot water button (upper left button onmy machine). Wait until air stops coming out with the water, usually3-5 ounces, and then press the hot water button again.

You machine is now ventilated (primed) and should be ready to go.

For decalcify:

Recommend downloading and following these directions.
http://www.partsguru.com/user/Safe%20Descaling%20method.pdf

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