Question about HP 920 Plain Paper Fax

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Off hook message

After disconnecting and reconnecting the phone line on mymy hp920 fax I get a off hook message even tho I hooke everyhing back up the way it was.
What have I done wrong?
Kathy

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  • kbehan Sep 25, 2008

    It led me to the right question! Thanks!

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  • 2,120 Answers

Make sure you are plugged into the LINE port and you are not sharing the phone line with a computer.

Posted on Sep 25, 2008

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1 Answer

I have a Brothers Laser Fax Super G3 and I need someone to come and hook it up for me. Whenever the phone rings, the fax goes off and I have it indicated for phone/fax mode. Can you send a service p


Hello
Make sure your fax line just connect to one device (just fax device)
sometimes other device cause this problem.(and you must know most (old ) telephone lines can handle up to 3 devices (if you connect more than 3 devices, you may have some noise on the line or disconnected other devices issue or even your line fuse may damaged due to low amperage.
what you can do?:
1- disconnect another device and check
2-use another line
3-use ADSL Splitter to decrease your noise on the line
4-check your telephone cable for probably damaged
5-go to certified repair center for checking
regards
Ali Karbasian

Dec 08, 2014 | Brother Fax Machines

1 Answer

Line in use


Hi there, the fax machine on your all-in-one printer is really handy when it works properly. Getting your fax capability back requires a troubleshootingmag-glass_10x10.gif process that moves through the possible causes of a problem and arrives at a solution. Follow these steps to troubleshoot the fax machine on an all-in-one printer.

  • Plug the power cords in, push the power buttons on and get everything up and running. Sounds simple, but lack of power is the culprit quite often.
  • Step 2.Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone "downstream" from the printer. Consult your instruction manual to determine the right connection for your printer.
  • Step 3.Swap out the all-in-one printer for a working phone to find out if the problem is in the phone line coming from the wall. Once you hook up the phone, you should get a dial tone if the line is working. Remember to reconnect the all-in-one printer after you're done.
  • Jul 31, 2010 | Canon L220 Plain Paper Laser Fax

    1 Answer

    My fax wont work in my ricoh aficio 1515 mf??


    Using the 1515 as a fax machine is a pretty simple procedure if everything works right. All you have to do is hook a working phone line up to the phone jack on the back of the copier (the one labeled LINE, not TEL).

    Why won't the fax work? If it is giving you an error message, what is the message?

    If you are not getting a dial tone when faxing, unplug the fax from the phone line and plug a working phone in, and see if the phone gets a dial tone. If it doesn't, there is a problem with your phone line.

    You can also try plugging the fax machine into another phone line. If the fax works on that line, then there may be a problem with the first line.

    Are you having problems sending faxes or receiving them, or both?

    Jan 05, 2010 | Fax Machines

    1 Answer

    Fax line is busy


    check the hand set is correctly seated on its cradle.
    Check the Hook button on the front of the machine.
    Disconnect the fax machine from both the phone and power lines for several minutes, reconnect and try again.

    UserGuide.pdf">http://static.compusa.com/pdf/canon-FAXPHONE_L80-UserGuide.pdf

    I have included a copy of the users manual in case you are missing yours.

    Hope this helps
    Ed

    May 19, 2009 | Canon FAXPHONE L80 Laser

    1 Answer

    Problem faxing


    Unplug the fax at the wall jack and hook up a regular phone. Listen to the dial tone. It should sound like a regular dial tone.

    Next, plug the fax back in and call the machine from a regular phone.

    You should hear fax tones.

    Sep 07, 2008 | Fax Machines

    1 Answer

    Brother Intellifax 2920


    It sounds like it's toast. Sorry.

    USUALLY these newer fax machines are uneconomical to repair.

    Aug 25, 2008 | Brother IntelliFAX 4100 Laser Fax

    1 Answer

    Phone off hook message


    Disconnect any other devices plugged into your machine.

    Last resort....

    Function 7
    monitor key slowly 4 times
    *
    6
    scroll down to SHIPMENT SET
    set
    2
    set
    wait for reboot

    Aug 20, 2008 | Panasonic Panafax UF-490 Plain Paper Laser...

    2 Answers

    Will not fax


    Hook a phone to the fax line and try to dial out... a fax line is no different than a phone line at your house ,, don't use a multi line phone like the ones at the office use a phone like you would have at the house to hook the the fax line .. If you are able to dial out call someone and check the line for static and pops they can cause the fax not to work either.. Good Luck

    Mar 31, 2008 | Ricoh 2050L Laser Fax

    1 Answer

    Message: phone off the hook


    I am reading 2 different things into this post, so if I am of base let me know exactly what is happening.
    If you are getting an off the hook message on the machine display, there is an actuator on the cover where the phone is on the machine that is for some reason not being actuated. The cover poped off a little, the actuator broke. But it is not turnign on a switch that tells the machine the phone is connected and on the hook.
    Now if you are simply not getting a dial tone. What happens when you plug a phone into that jack? Do you then get a dial tone? If you get a dial tone on the phone and not the machine, then try connecting the phone into the cord of the fax machine to eliminate the phone line itself. If you do that, and you still have no dial tone on the fax machine only. The modem on the fax machine has failed and would need to be replaced.
    I suspect a phone line issue, but unsure if you have checked that as of yet.

    Mar 25, 2008 | HP 1240 Plain Paper Inkjet Fax

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