Question about Kenmore 73662 Top Freezer Refrigerator

2 Answers

Kenmore 253.717941OC Top Freezer - freezer okday, frigerator inop

My freezer is operating as it should but the refrigerator is inop. There is no fan noise, not cold at all. Cant get Sears out here until next month. Have to keep ice chest filled with ice beside frig. for frig supplies.

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  • Brakofday
    Brakofday Sep 25, 2008

    Thank you for taking the time to direct me. D

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2 Answers

Try defrosting the fridge, sometimes water gets frozen arond the fan and won't allow the blades to turn.

Posted on Sep 26, 2008

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  • Kenmore Master
  • 5,568 Answers

The missing fan noise is the clue; the fan that is responsible for circulating air between the two chambers has failed. Both may have cooling coils but a fan is responsible for balancing the temperature between the two and is even more important if the coils are exclusively located in the freezer chamber.
Unless it is still under warranty, it isn't necessary to wait on Sears service since they are independent contractors anyhow.
If you are in the US, check your local Better Business Bureau website to find a reliable service company. I'd bet you can find one much earlier than next month.    

Posted on Sep 25, 2008

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