Question about Umax Astra 6400 Flatbed Scanner

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Computer not reconising scanner

The Scanner turns on as normal but each time I try to scan my computer replies 'no scanner found' or 'no drivers installed'
I have even reloaded drivers and still the same response from my computer


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  • jljonesiii May 11, 2010

    What operating system are you using?

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Here is a webpage with assorted downloads for the driver you need
Choose the one that fits your computers programming. I did not see if you have a Mac or XP,Vista and so on.
Also thanks to the 4 thumbs up in advance for I really need the great rating for computers now
Frank

http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-us%3AIE-ContextMenu&rlz=1I7GWYE_en&q=Umax+Astra+6400+Flatbed+Scanner+driver&aq=f&aqi=&aql=&oq=&gs_rfai=

Posted on Jul 29, 2010

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http://www.xeroxscanners.com/en/uk/products/X2400/drivers.asp

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software issue:

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> if it can acquire an image using paint or diff application., there's no issue with the scanner unit.

> if it cannot acquire an image using paint or diff application., your scanner is broken / damaged.

To fix the issue with Epson Scan

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> Control Panel / Administrative tools / Services ( look for Windows Image Acquisition < WIA > click on it and restart the service.

> Close all the windows and restart your computer.

Download the Twain Driver from the Epson Website

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88043&prodoid=63070037&infoType=Downloads&platform=Windows

downlad > TWAIN Driver and EPSON Scan Utility v3.12A
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epson12526.exe )

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