Question about Creative Labs Zen Digital Media Player

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Can't delete pictures or folder in Zen 2 GB

Hi i have created a folder and transfered some pictures to it, now that i don't want them any more i tried to delete them but i can't, every time i delete a picture it disapears and then it comes back again :(
I've also tried to delete the folder but i can't (i have tried to delete it from my zen and from my computer, same thing with the pictures)

Note: The pictures in the folder don't have any information in "view details", don't know if it's relevant....

Can someone help me solve this problem?
Thanks in advance and sorry for my bad english ;)

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  • 8,596 Answers

Try updating the firmware at support.creative.com
Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Posted on Sep 27, 2008

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Posted on Jan 02, 2017

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