I'm not sure if it's related, but whenever the parallel port is plugged into the computer, it makes a high pitched buzzing or whining sound.
Not sure why the parallel port would affect the power, but it just won't turn on...power button stays pushed in, but no light comes on, and it doesn't do the whole musical sound effects of cartridges shifting over and warming up, etc.
Anybody encounter this? Epson people haven't been any help because I'm no longer under warrenty, but for such an expensive printer, I'd like it to last more than 3 or 4 years!
At this point, I'm considering opening it up and tinkering around with it myself...
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HP provides details of the problem on its website. The
problem usually occur on PC laptops or when printing across a network.
HP offers several fixes for the problem.
First, check your Windows print queue and ensure the printer
is not set as "Paused" or "Working Offline." This can often clear the
problem and resume your printing.
The problem can also be caused by printer driver issues. Try
uninstalling and reinstalling the printer driver. Connecting your
printer directly to your computer using a parallel cable may solve the
problem, but this may not be practical in all cases as many modern
laptop computers do not have a parallel port.
"Power Cycle" Your printer. Shut down the printer, unplug
the power cord from the socket, give it 5 minutes, plug it in again and
turn it back on. Try to print.
If the printer still won't process a job, shut down and restart your computer.
Check your printer cable connections to the computer.
Check the printer for any paper jams, check the trays, and
also pull out the toner cartridge and/or remove any paper jam, if you
find one. Put the cartridge back in. Then try to print.
If after completing the steps above, the printer is still
not working, click "Start," then "Settings," click "Printers," and the
printer folder will open. Make sure your HP LaserJet 5 is selected as
the default printer.
Double-click your printer, and delete everything from the print queue, canceling all the print jobs. Close out the queue.
Right-click on your printer icon and make sure it's not offline. If it is, then click "use this printer online."
Right-click your printer, and click properties. Make sure
the right port is selected for your LaserJet 5 Printer. If you are using
a parallel cable, you are most likely using an LPT port; if USB, then
look for a USB connection in the list. If the port connection is
correct, try to print again.
It's still not printing? Click "Start," then "Control
Panel." Double-click "Programs and Features" or "add or remove
programs," uninstall your Laserjet printer software, and restart your
Insert your Laserjet software and driver disk. Proceed to
reinstall your printer software and drivers. Then test the printer
again. If it is still not working, you probably will have to seek
Plug the printer into power from wall. Turn it on. Then Connect the USB cable first into the printer and then into the USB port of your computer. Now install the drivers for the printer. The drivers can be found either on the disk that came with your printer or on www.hp.com
Follow these steps :
1.1 Position your printer. If you have a laser printer, allow a few inches of space on all sides for ventilation. Ink-jet printers don't require ventilation.
2.2 Buy a bidirectional, IEEE 1284-compliant parallel printer cable. (Printers rarely come with cables. See "How to Buy a Printer Cable," under Related eHows, for more information.)
3.3 Shut down the computer, but leave it plugged into the surge suppressor.
4.4 Compare the connectors at the opposite ends of the cable.
5.5 Attach the 25-pin end of the cable to the parallel, or printer, port on the computer. (The plug will go in only one way.)
6.6 Tighten the hand screws securely.
7.7 Connect the other end of the cable into the printer's socket.
8.8 Latch the retaining clips (on most printer ports).
9.9 Plug the power cord into the printer and into the surge suppressor.
10.10 Turn on the printer.
11.11 Install cartridges according to the printer manufacturer's instructions.
12.12 Turn on the computer.
13.13 Install printer driver software according to the manufacturer's instructions.
14.14 Add the printer to the list of printers your computer recognizes (see "How to Add a Printer," under Related eHows). On a Macintosh, just select the new printer in the Chooser.
erform the following checks on the bi-directional communication:
1. Temporarily unplug the power cord and then plug it back into the wall outlet. If necessary, turn the printer back on. The printer should make a resetting sound. 2. Make sure that the print cartridge has been installed correctly and the cover snapped into place. 3. Also make sure that the printer is directly connected to the USB port (or parallel port, where applicable) on the PC. 4. An IEEE-1284 bi-directional parallel printer cable is required (not applicable for USB). 5. If there is another peripheral device connected, remove it and connect the printer directly. 6. If the problem persists, continue as instructed below.
To prevent the drvwppqt.vxd virtual device driver from being loaded:
Warning! Do not implement this solution if you have a tape backup device connected to a parallel (LPT) port on your computer.
1. Click Start, point to Find, and then click Files Or Folders. 2. In the Named box, type drvwppqt.vxd and then click Find Now. 3. Rename all instances of the file by changing the file name extension from .vxd to .old. This will prevent the driver from being loaded.