Question about Visioneer OneTouch 5800 Flatbed Scanner

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Error message: enable to connect with scanner

I installed the driver, but the computer gives me the message: Unable to connect with scanner. What else can I do? Thanks

Dora

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  • SC_Gal74 Oct 25, 2008

    I have the same problem. I installed the driver off the visioneer website and sometimes my computer will say unable to connect with scanner and sometimes it connects but does not scan

  • messanicgent Feb 01, 2009

    I have the same problem I alsol own a visionneer one touch 5800.I downloaded the software driver from the manufactor 's page and it was successful and all the wires our rightly connected and it still says not connected to scanner.

  • rollergirl20 Feb 03, 2009

    error message unable to connect with scanner

  • dirtybrokenw Feb 17, 2009

    it says scanner is not connected. I don't understand, because it is connected. help.

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Part of the problem may be that Visioneer did not develop any drivers for Vista considering that the 5800 had reached E-O-L.

Posted on May 15, 2009

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Try a different cable to connect to the PC.

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