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what type of printer, laser or inkjet. are the dots spaced down the page or across?
I suspect you have a laser and the dots are down the page in which case it is most likely the fuser unit or the cartridge.
To verify which, you can send a print to the printer and open the printer half way through. If the dots are present before the paper goes through the fuser (the hot bit that fixes the toner to the page) then its the catridge, otherwise it will be the fuser unit. you will need need to replace which ever part is the cause
I disconnected the printer, turned it on its side with the exit slot upward. I was able to see the paper jam on its upper side. I took a paper clip, streightened it out with a hook on its end. I was able to pull the paper out with a longnose plier.
I printed the material that I wanted, but thre print was smaller than shown on the computer, too small to read. How can I make the printer to print larger?
Try printing something in a colored font, like red or green and see what happens. This printer uses two black ink cartridges. It uses the larger one for black text printing. If it is dry, blocked, or damaged, your text (usually black) will not print. Changing to a color font will rule that out.
You may have overloaded your paper feeder with heavy card stock and caused a very tiny jam that you have not found yet so that it will act oddly as it is. Look right up inside unit with a torch and down back where the paper goes in.Try printing on plain a4 agian, place a small stack in feeder, reset paper guides too. Also could be your paper sensor, fixable under warranty.
thank you foir your help.
print to small
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