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Mixer stuck in the 'up' position~~can't lower bowl

Mixer diesn't lower and rise like it should~~a small round bar, about 1 1/2" long was found on the counter when I put it away.

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  • ZAZ1185 Oct 01, 2008

    Model K5~A Volts 115, Watts 300, DC to60 Cycles AC 1~10speed

    Made by Hobart Mfg Co, Troy, Ohio

  • ZAZ1185 Oct 01, 2008

    I'll have to try that~~any suggestions how to take it apart?

  • ZAZ1185 Oct 03, 2008

    If something is broken where do I get the parts to fix it?

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  • 49 Answers

Any brand make or model to this mixer ?

Posted on Sep 30, 2008

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  • doobo67 Oct 01, 2008

    well the linkage is in the neck under the head it has to be removed. there is a Small bar inside the neck that is held with cotter pins.

  • doobo67 Oct 02, 2008

    Four screws hold the head on. unplug, remove screws and you can look down in the neck and see how it works. also four screwss hold the base on. look for a broken link. cotter key missing or plastic over center pivet broke. while in there lube it up with some grease. everything tyou see that moves with the handle. also clean slides and grease that the bowl yoke goes up and down on.

  • doobo67 Oct 03, 2008

    who ever in your town sell Kitchen aid service and parts should be in the phone book probably places online to.

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KitchenAid model KB26G1XGN. The planetary gear appears to be falling out. The mixer blades were hitting the bowl before I had the bowl in the locked position. I got the top of the gear box off but can't...


Hi TJEWKES67. Before you tear into the ‘guts’ of your mixer any further, I’d like you to make a simple check the vertical play of the planetary. Locate where the planetary comes out of your mixer’s head, and place your left index finger on the edge of the planetary (rest your nail edge of the mixer head). With your right hand, push the planetary straight up (like you were trying to push it through the top of your mixer) until it stops, then let go. How much vertical movement did your index finger feel as you did this? Your planetary shouldn’t rise vertically more than a 1/16 of an inch, or less. If that’s the case, relax, your planetary is not coming out of your mixer, but just normal play within the transmission, and perfectly OK.
Before linking the beater to bowl clearance with the planetary gear ‘falling’, it would be much easier to first check the adjustment screw on the back of the pedestal to ensure that is properly adjusted. You don’t say how hold your mixer is, but I assume it is out of warranty.
Do you still have your Instructions & Recipe Manual for your mixer? If not, you can easily download a PDF version of it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case, use KB26G1XN, and select the file that appear under Owners Manuals: KB26G1XGR5.pdf (2974.69 KB) and save it to your PC. Turn to Page 11 and you will find the instructions for adjusting the Beater to Bowl Clearance, which I have extracted for you below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Beater to Bowl Clearance:
Your Stand Mixer is adjusted at the factory so the flat beater just clears the bottom of the bowl. If, for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, you can correct the clearance easily.
1. Unplug Stand Mixer.
2. Place bowl lift handle in down position.
3. Attach flat beater.

f8a0875.jpg
4. Adjust so flat beater just clears bottom surface of bowl when in lifted position by turning screw (A) clockwise to raise the bowl and counterclockwise to lower the bowl. Just a slight turn is all that is required: the screw will not rotate more than 14 turn (90 degrees) in either direction. (The full range of adjustment is 12 turn, or 180 degrees.)
5. Place bowl lift handle in up position to check clearance.
6. Repeat steps 4 and 5 if necessary.

NOTE: When properly adjusted, the flat beater will not strike on the bottom or side of the bowl. If the flat beater or the wire whip is so close that it strikes the bottom of the bowl, coating may wear off the beater or wires on whip may wear.
See second comment...
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln

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1 Answer

Bowl too low


Hi, JAKELEGJEETE, You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the Beater to Bowl Clearance. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
8fe42dc.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
97480fe.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

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This is the FAQ from the Kitchen Aid website. It explains very well how to make the necessary adjustments under the question: My flat beater, wire whip and dough hook are scraping against the bottom of the bowl when I use my mixer. How can I fix this?

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