Question about HP OfficeJet 4215 All-In-One InkJet Printer

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I can send faxes, but cannot receive faxes.

My HP 4215 all in one shares an AT&T land line with a phone. I can send faxes, but cannot receive faxes.

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  • skidog2002 Oct 06, 2008

    Thanks a lot! With a distinctive ring the fax now works.

  • gpapast1 Apr 24, 2009

    My Hp office jet 4215 all in one printer can send faxes, but cannot receive faxes?

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  • 234 Answers

Thank you for specifing your connection>

When you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message.
All You need to do is get a distinctive ring pattern from your telephone service provider (AT&T) and setup your fax machine as per the ring pattern provided by your service provider.

All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.

Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.

Then you will be able to receive fax message voice cals and voicemail without any interuption.

Good Luck

Posted on Oct 05, 2008

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