Question about HP Officejet J5780 All-In-One InkJet Printer

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HP j5780 stopped print Black

Thanks for your time. I really appreciate people like you, who are willing to offer advice because you like to just help out. We need more like you in this world. God bless.
I finally figured out, after uninstalling the driver and reloading and going thru all of those procedures the ink cartridge was bad. I put another cartridge in at last resort and it started printing in black again. I wonder what the odds are that 2 printer cartridges would be bad.
Problem seems to be fixed now, I guess "never give up" is my motto from now on.
HP's only solution, was to send them money.
Thanks again,
Steve

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  • Steve Poteet Sep 25, 2008

    Thank Youuuuuuuuuuuuuuuuuuu!!!

  • Anonymous Dec 04, 2008

    my printer also has just stopped printing black even though diagnostics says it is half full

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Well steve congratulations then...

if you have other questions just lemme us know and we will do out best to help out.

im looking forward to working with you again...

Posted on Sep 25, 2008

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1 Answer

I just changed my black cartridge and the printing


Dip the bottom of the cartridge in some hot water. This should open the head so the ink can flow out freely. Once the ink is flowing into the water remove and dry the whole cartridge. Insert into printer and print.



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The fix is on this link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00704831&cc=za&lc=en&dlc=en&product=3301296

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this is the link to my answer to your question...

http://www.fixya.com/support/t1074229-stopped_printing_in_black_installed_new

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Hi sapoteet, i actually sent a request for you:

about your issue on the printer not being able to print black, what have you done so far?

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im willing to help out, just lemme know some more information about your printer.

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