Question about Creative Labs HS-400 Headset

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Creative HS-400 headset & Mic

Hello my name is jim i have a creative hs-400 head-set but i can not get my nmic to work any help

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  • Anonymous Nov 06, 2008

    the sound works but mic dosent

  • Anonymous Jan 04, 2009

    tried playing some games with it and even sound recording. It still doesnt' work.

  • remorse_chao Jan 08, 2009

    My girlfriend is having the same issue, and is using Vista.
    She has every plug plugged in correctly... It just doesn't work, when she tries going under devices she looks around, but see's nothing...

  • Anonymous Feb 05, 2009

    Buzzing on vista... drivers didn't help

  • Anonymous Feb 10, 2009

    mic wont work

  • derfdead Mar 12, 2009

    ya i got some problem and vista it worked fine yestarday but today its just fuzzy noise

  • Anonymous Apr 08, 2009

    I have tried on a couple different computers, and none of them even recognise the microphone, like it isnt even there. I have tried to fix it with the settings but nothing works. Since I got it a year ago it has been like this, I think the headset is just useless and that creative made a mistake with it...



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I bought a HS-400 few days ago and just made the mic work in XP (my audio driver is SigmaTel, don't know if this way works for others). 1. Plug the headphone to the rear panels. 2. Open SigmaTel Audio Control Panel, go to Jack Setup tab, click on the red Rear Panel and select Device Connected: Mic. 3. Go to Control Panel and open Sound and Audio Devices, then go to Voice tab and choose Test Hardware. 4. Click on Volume under Recording, select Rear Mic in the popup window and close it. It should be working now.

Posted on Mar 01, 2010

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I had the same problem... with my laptop, using vista. I plugged the mic dirrectly into my laptop and for some miracle, it works! try it out! ^-^

Posted on Apr 08, 2009


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Mar 26, 2009 | Creative Labs HS-400 Headset

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I would think that your mic part is shot or you need to adjust the volume of your mic. Go to Start---->Control Panel---->Sounds And Devices---->Volume----->Advanced now adjust your input mic levels a little lower.

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I'm not 100% sure it's the microphone in your case, since I am experiencing the same problem right now with another microphone. I borrowed a working headset from my friend and it is not working either. My volume is up like yours and I can barely hear myself. I am updating the drivers soon and I'll let you know if that fixes it.

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