Question about Rimage Office Equipment & Supplies

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The Rimage DL5200, getting error mgs saying the the printer is busy, yet there is nothin in the Q is empty and have tried a reboot. reset cables ect !

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5 Suggested Answers

pineworks
  • 4041 Answers

SOURCE: Well I'm getting a 502 error, tried to change

Hi there

The best thing I can do is gave you a link to this error 502 because it going to be a big job. so click on this link it tells you what you can do.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 12, 2010

  • 100 Answers

SOURCE: Printer wont boot up.

Follow the steps below to power cycle your all-in-one:

1. Verify that the unit is switched on. Disconnect power cable from All-in-One and also from wall outlet.
2. Wait 30 seconds.
3. Plug in the power cable to All-in-One and also to wall outlet.
4. Check for the functionality

Posted on Mar 13, 2010

  • 1739 Answers

SOURCE: I have a Canon MX310

Error: Printer is offline

Solution: Set printer from Offline to online


For Windows 7, open Devices and Printers

Right click on the Printer icon and click on See what's printing

Click on Printer to open the drop-down menu.

Click on Use Printer Offline to remove the check mark and allow use online.

For other Windows operating systems, see here.

Posted on Jan 25, 2011

  • 135 Answers

SOURCE: My printer shows "Hardware Error

  1. Remove the power cord from the unit.
  2. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located.
  3. Gently slide the ink cartridge carrier to the middle of the printer.

107894934.gif
Figure 1: Out-of-position encoder strip

  1. Gently move the top part of the printer belt to the right.
  2. Using your index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier.
new_note.jpg Note: There is a small slot that the encoder strip fits into, which is located on the back of the ink cartridge carrier.

While working with the encoder strip, check it for dust or any unclean spots. If any detected, try to clean the strip by wiping it gently with clean cloth.
  1. Gently press the strip first to the rear and then forward to ensure that it is seated correctly.
  2. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip.

107894933.gif
Figure 2: Correctly seated encoder strip

new_note.jpg Note: If the encoder strip moves at all, it has NOT been repositioned correctly.

  1. Once the encoder strip has been re-seated, close the lid to the unit.
  2. Re-connect the power supply to the All-In-One.
  3. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear.

Posted on Feb 18, 2011

  • 35 Answers

SOURCE: lexmark 1200 will not scan.

Lexmark is good about providing free assistance, try them for solution.

Posted on Feb 22, 2011

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WHAT DO IF I HAVE AN ERROR CODE E7-03 ON MY SHARP PRINTER MODEL NO ARM620N


Hi,

The code refers to a hard drive issue. This could be caused by a corrupted file or there is an issue with drive itself. First thing to try is to reset the error code. This sometimes works & the machine runs fine after. If the code returns then you could be looking at a new hard drive.

To reset the machine, make sure the copier is in COPY mode, then press the following 4 keys in sequence #*C*
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Printer keeps saying busy printing another document


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

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1 Answer

Computer says printer is busy - try later I can't see why it's busy.


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.


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Executing OTP version 3.04


Hook a VGA monitor, keyboard and mouse up to it. Then turn it on to see if it's booting into Windows or even into the BIOS. If it's booting into Windows, then download your autoloader firmware from Rimage.com (click the support link, then your model, download the autoloader firmware) -- then unzip it somewhere on your Rimage and use Gemini Utilities to update the firmware in the autoloader. Then restart the computer and see if you still see the same message.

The printer being recognized is tied very closely to the autoloader firmware working. Also, it helps to make sure the printer's switch is set to the position marked for Transport.

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Printer wont boot up.


Follow the steps below to power cycle your all-in-one:

1. Verify that the unit is switched on. Disconnect power cable from All-in-One and also from wall outlet.
2. Wait 30 seconds.
3. Plug in the power cable to All-in-One and also to wall outlet.
4. Check for the functionality

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Hi ,our rimage perfect image sometimes


Most likely the sensor cable is bad. I have them is stock for this printer.
John Norman Max Optical LLC. john@maxoptical.com 610-269-7033

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