Question about HP Pavilion dv6000z Notebook
First of all, we need to check whether it is the LCD Display of the Notebook which is faulty or any other thing....
Turn on the Notebook and check if you are able to see the HP Logo or the POST instructions during startup or not. If yes, the issue cannot be with the Display since if it is faulty, you should not see anything on it.
If there is no HP Logo or POST sequence displayed during startup, we need to suspect that the issue is with the LCD and go ahead with checking it by following the steps listed below for which we need a Desktop Monitor to do so :
Turn on the Notebook and once you are sure that the Operating System is completely loaded, connect a Desktop Monitor to the Notebook once it is turned on and press FN + F4 so that the Display of the notebook will be toggled on to the Desktop Monitor connected and check.
If you are able to see the display on the Desktop Monitor and not on the LCD, we can come to a conclusion that the issue is with the LCD of the Notebook. However, if there is no display either on the LCD or on the Desktop Monitor connected, the issue should be with any of the hardware components of the Notebook and it should be repaired. You need to contact HP Support if the Notebook is under warranty and get it repaired for free.
However, if the notebook is out of warranty and is installed with AMD Processor, you can get it repaired for free.
HP had iedntified a issue with few Notebooks which are installed with Amd Processors for which it is arranging free repairs in US and Canada.
You need to get the Product Number of the Notebook which can be found printed on a white sticker at the bottom of the notebook and is indicated with P/N and find if it is listed among the list provided in the link below or not :
Better way is to copy and paste the entire link in the address bar of a new web browser and press enter.
Press Ctrl + F key and type in the Product Number of the Notebook without #ABA and if your Notebook product Number is listed, then you need to contact HP via Chat Support if your Notebook is out of warranty and let the support technicians know the steps you have done to confirm the issue where they will be able to arrange free mail in repair for your Notebook.
You can find more information about this free repair program offered by HP from the link below :
Hope this helps....
Posted on Sep 25, 2008
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